Workers Compensation Claims Analyst

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Workers Compensation Claims Analyst is responsible for supporting workers’ compensation claims function for the organization. This cost management role would consist of proactive claim administration for workers’ compensation claims by providing analysis on each open claim, as well as devising and implementing resolution strategies that have a positive impact on the file.

Additionally, this position will provide transparent and reliable claim reports on a monthly, quarterly, and annual basis to corporate management and our business unit leaders.  On a secondary level, this role will also aid other departmental risk management objectives including the use of our Risk Management Information System (RMIS) to conduct analysis of claims data, insurance policy and claim document management and retention, general insurance program administration, and special projects. This role is hybrid in office Monday, Tuesday and Wednesday, and remote Thursday and Friday.

How You'll Shine:

• Manage and support workers’ compensation claims from investigation through resolution.

• Compile, analyze, and maintain accurate claims and loss data within the RMIS.

• Ensure data integrity throughout the claims process.

• Collaborate with HR, Operations, Loss Prevention, adjusters, brokers, and legal teams to proactively resolve claims.

• Lead and participate in claim reviews, including quarterly reviews and telephonic claim discussions.

• Partner with third-party adjusters (TPAs) on standard and litigated files and provide technical support on complex claims.

• Handle monopolistic state filings and monitor related claims.

• Prepare reserve adjustment and settlement requests with summaries and rationale for senior management approval.

• Ensure all reserve and settlement documentation complies with SOX requirements.

• Develop and distribute periodic claims reports with analysis of trends, risks, and opportunities.

• Support annual workers’ compensation insurance renewals through data collection and analysis.

• Audit TPA performance, contribute to process improvements, and manage Certificates of Insurance requests.

Travel Requirements

• Less than 20%

What You'll Bring:

• Bachelor’s Degree or equivalent work experience

• AIC (Associate in Claims) or ARM (Associate in Risk Management) or equivalent education preferred

• Previous workers’ compensation claims experience and process knowledge preferred

• Ability to work under pressure; must possess good written and oral communication skills; ability to manage multiple projects simultaneously.

• Ability to assess priorities.

• Self-motivated team player with excellent interpersonal skills.

• Must have excellent organizational skills.

• Familiarity with Microsoft Office applications (Outlook, Teams, Word, Excel, PowerPoint, etc.)

• 2 years’ related work experience preferred

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.