Job Summary:

The Senior Site Sales Manager will lead and drive sales performance across both In-House and Frontline sales teams. This leadership role is responsible for overseeing daily operations, coaching and developing a high-performing sales force, and ensuring exceptional guest experiences that align with company standards and revenue goals.

Key Responsibilities:

    •    Lead and manage all aspects of In-House and Frontline sales operations on-site.

    •    Develop, implement, and optimize sales strategies to meet or exceed targeted goals (VPG, closing %, efficiency, etc.).

    •    Coach, mentor, and develop Sales Managers, Team Leads, and Sales Representatives through daily one-on-ones, sales training, and performance reviews.

    •    Collaborate with marketing, tour generation, and operations teams to ensure consistent pipeline and smooth tour flow.

    •    Monitor team performance metrics, identify trends, and make data-driven decisions to drive sales growth.

    •    Maintain a strong presence on the sales floor and participate in TOs (takeovers) as needed to support closings and training.

    •    Ensure compliance with corporate policies, legal guidelines, and ethical sales practices.

    •    Manage staffing needs, recruitment, onboarding, and retention of top sales talent.

    •    Foster a high-energy, motivational, and success-oriented sales culture.

Qualifications:

    •    5+ years of proven success in leading both IH and FL sales teams

    •    Strong leadership and people development skills with a track record of building top-performing teams.

    •    Deep understanding of the sales process and ability to coach to various closing techniques.

    •    Ability to analyze performance metrics and develop improvement strategies.

    •    Excellent interpersonal and communication skills.

    •    High integrity and commitment to ethical sales practices.