Rental Systems Automation & Technology Manager

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Automation & Technology Manager is responsible for owning the architecture, automation framework, data governance strategy, and financial systems infrastructure supporting Global Rental Operations. This role designs, builds, and maintains complex automation solutions across Python, SQL, and cloud data platforms, ensuring secure, scalable, and resilient system performance. The position serves as the technical product owner for rental and reservation data domains, payment automation workflows, and enterprise system integrations, with strong emphasis on PCI/SOX compliance, fraud prevention, and operational reliability. This role is hybrid in office Monday, Tuesday and Wednesday, and remote Thursday and Friday.

How You'll Shine:

• Owns and maintains enterprise Python automation environment including API integrations, file parsing, and desktop automation processes.

• Designs scalable automation frameworks leveraging Python, SQL, and cloud data platforms (Snowflake).

• Manages source code standards, version control, documentation, and deployment best practices.

• Leads modernization of legacy processes into resilient cloud-based data pipelines.

• Defines technical architecture standards across automation portfolio.

• Serves as Data Domain Owner for rental, reservation, and payment datasets.

• Manages data warehouse strategy and SQL data flows between PMS, CRS, and reporting platforms.

• Ensures data integrity, schema governance, and alignment with enterprise reporting KPIs.

• Implements monitoring frameworks for data validation, error handling, and reconciliation.

• Partners with IT and Information Security on data classification and protection standards.

• Acts as primary technical administrator for payment gateways (e.g., Braintree, Hyperwallet).

• Ensures PCI DSS and SOX compliance across all financial automation workflows.

• Leads payment automation initiatives including reconciliation uploads and settlement processing.

• Partners with Accounting to ensure financial data accuracy and audit readiness.

• Implements fraud monitoring and prevention safeguards within payment integrations.

• Maintains automation and data systems roadmap aligned to business strategy.

• Prioritizes automation backlog based on operational impact and risk mitigation.

• Leads cross-functional technical initiatives such as real-time inventory synchronization projects.

• Evaluates new tools and platforms to improve automation performance and scalability.

• Identifies system vulnerabilities and integration dependencies.

• Develops contingency plans for automation failures and critical system outages.

• Ensures documentation supports knowledge transfer and business continuity.

Travel Requirements

• Less than 10% travel time required

What You'll Bring:

• Advanced technical certifications preferred (Cloud Data Platforms, Security, Automation Engineering).

• Continued education in data architecture, security compliance, and enterprise automation best practices.

• Well-developed systems architecture and engineering mindset.

• Advanced analytical and technical troubleshooting skills.

• Ability to manage highly sensitive financial and customer data.

• Excellent documentation and technical communication skills.

• Ability to operate independently in high-impact environments.

• Advanced Python development (API integrations, automation scripting, error handling).

• Expert SQL and database management (stored procedures, performance tuning).

• Advanced Excel and VBA Macros

• Snowflake or equivalent cloud data warehouse expertise.

• Experience with payment gateways and PCI-compliant systems.

• Experience with version control systems (Git preferred).

• Understanding of SOX controls and audit frameworks.

• Familiarity with ETL pipelines and data orchestration tools.

• Working knowledge of hospitality platforms (RCC, iHotelier, Opera) preferred.

• 5–10 years’ experience in automation engineering, data engineering, or technical product ownership.

• Experience managing sensitive financial data (PII, PCI).

• Experience leading complex cross-system automation initiatives.

• Background in hospitality or travel technology environments preferred.

• Experience supervising technical contractors or automation engineers preferred.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.