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Quality Assurance Analyst

Quality Assurance Analyst

  • 2F-1 Business Center 9, Philexcel Business Park, Clark Freeport Zone, Pampanga, Philippines, 2023
  • Customer Service - General
  • Full Time
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We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

What You’ll Bring

  • Prior experience in quality assurance, compliance monitoring, credit assessment, or financial operations within a regulated environment
  • Strong working knowledge of consumer finance processes such as lending, collections, payments, or customer servicing
  • · Understanding of, or willingness to learn, NCCP, AML/CTF, Privacy, and other relevant regulatory frameworks
  • High attention to detail with a structured and analytical approach
  • Strong communication and feedback skills — able to challenge constructively and collaborate across teams
  • Ability to interpret data, identify trends, and translate findings into actionable recommendations
  • Sound judgment, integrity, and commitment to ethical standards
  • Excellent time management and ability to handle multiple priorities under competing deadlines
  • Self-motivated, resilient, and adaptable with a focus on continuous improvement
  • Proficiency in Microsoft Office (Excel, Word, Outlook), SharePoint, Teams; experience with QA systems or reporting tools (e.g., Tableau, Power BI) is advantageous
     

How You’ll Be Rewarded

  • Competitive base salary and performance recognition opportunities
  • Paid training to set you up for success
  • Career progression opportunities – we love promoting from within
  • Travel discounts, subsidised health cover*, and more juicy perks
  • A supportive team culture that’s all about collaboration, growth, and celebrating success together

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Job Requisition: R-114501