We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Consumer Finance Business Systems Analyst position is responsible for providing ongoing production support. This includes ticket resolution, ongoing sustainment activities, support routine system activities and adding efficiencies across multiple business environments.

How You'll Shine

• Support system configuration for the loan and dues financial servicing platform. 40%

  • Perform daily tasks within the scope of the role including but not limited to configuration, supporting routine maintenance, and system availability.

• Provide incident response support, analysis, and resolution to the enterprise production and non-production environments of financial applications. 15%

  • Provide data and system analysis support during triage and/or troubleshooting for user reported incidents.

  • Open and manage Service Requests, and coordinate with vendor and/or internal IT.

• Engage with business partners in solution development scenarios in line with enterprise standards and practices. 15%

  • Promote the adoption of business process improvements and adjustments to align with financial applications functionality.

• Provide continued support for ongoing sustainment activities. 10%

• Update and create documentation. 5%

• Perform monthly and quarterly financial applications audits. 5%

• Manage and approve user access requests for financial applications. 5%

• Other duties as assigned. 5%

Travel Requirements
None

What You'll Bring
Education

• Bachelor's degree or equivalent experience.

• Attention to detail.

• Solution-oriented, demonstrates problem solving abilities.

• Ability to maintain confidential information.

Knowledge and Skills

• Ability to communicate systems capabilities and functionalities to non-technical business customers.

• Ability to negotiate and collaborate with business customers to develop solutions that maintain and protect the integrity of the system.

• Ability to work independently on projects that may not be clearly defined and are large in scope.

• Ability to work with project teams to develop cost-effective, customer focused solutions.

• Ability to collaborate, coordinate, and communicate across departments.

• Ability to identify, characterize, and clearly present problems exposing underlying issues by analyzing business and system impacts and propose solutions.

• Demonstrate a strong commitment to delivering excellent customer service with consistent follow‑through.

• Ability to manage multiple projects including continuous evaluation and re-ordering of priorities as business requires.

Technical Skills

Financial applications knowledge:

• Preferred understanding of loan and dues financial servicing applications

• Data modeling and reporting

• Experience with SQL and Oracle databases

Job Experience

Minimum 3 years in Finance, IT, or related field

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.