Trainer II
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2F-1 Business Center 9, Philexcel Business Park, Clark Freeport Zone, Pampanga, Philippines, 2023
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Customer Service - General
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Go Where Opportunity Is Everywhere
At Travel + Leisure CO., every day is an adventure where drive meets opportunity. Wherever you want to take your career, let’s get there together.
We are seeking an experienced Trainer II to join our team!
How You’ll Shine
- Ability to independently manage a class and make quick decisions on direction and flow of learning based on class dynamics
- Ability to coach employees to meet learning goals
- Ability to speak in front of large groups
- Ability to consult & present learning solution proposals to site leadership team.
- Strong organizational skills
- Strong communication and interpersonal skills
- Commitment to customer service and team-oriented management
- Proven ability to quickly adapt and learn new procedures and software programs
- Ability to travel as needed
- Ability to work a flexible schedule as needed
- Demonstrated written and oral communication skills, to include grammar
- Strong computer and Microsoft Office skills
- Ability to learn new information and skills quickly
How You’ll Be Rewarded
Build your career with a value-driven organization that promotes continual growth and development for its people. Some of our many benefits include:
Comprehensive benefits package, including health insurance and retirement plans
Newly-refurbished modern office space
Professional development funding
Discounted hotel stays across Australia, Fiji, and New Zealand
Subsidized private health cover upon successful completion of probation
What You Will Bring
- Basic proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Subject matter expertise in CWP and WbW products (preferred)
- Familiarity with mainframe and/or Jacada systems (preferred)
- 1+ year of training, coaching, or presentation experience
- 1+ year experience in Wyndham Vacation Ownership call center or consumer finance (preferred)
- Instructional design experience is a plus
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.