We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

We are currently seeking an energetic, proven and results-driven Project Director for our dynamic Phillip Island Sales Team. This is a unique opportunity to show outstanding results and leadership. You will lead the team by initiating key sales strategies to ensure sustained development and growth of this site

About the role

The Project Director plans, controls and directs the daily activities of the sales team to obtain maximum sales efficiencies while maintaining high quality standards. The Project Director is responsible for ensuring the site meets/exceeds the monthly site budget in a positive and compliant manner.  This position is responsible for directing the operation and providing motivation, guidance and leadership to associates so they meet/exceed the objectives of the site. The Project Director is also responsible for providing guidance, direction and producing the expected operating results.

About you

You will have previous Timeshare/Vacation Ownership sales background with experience in supporting and managing a successful high volume sales team. You will have successful proven track record in achieving sales targets and closing the deal. Sound leadership ability including motivating, coaching and performance management accompanied with effective communication skills and the ability to build positive relationships with internal and external customers. 

To be successful in this role, you will be:

• Ensure the sales management team provides a positive interface with all on-site and corporate departments and actively supports the Developer Representative’s recommendations
• Share the role of presenter/trainer as required
• Develop community relations between the Company and the neighbourhood through positive representation and proactive community awareness
• Utilise sales, marketing and fiscal reports to assist in managing the site profitability
• Actively supporting and modelling compliance with company policies and procedures
• Ensure currency of required permits, licenses certifications etc. to enable sales operations
• Ensure all employees stay current with required government licenses, work permits, etc.
• Build, develop and manage an engaged  team
• Provide regular coaching, mentoring and feedback to the team to ensure continued development and identify training needs
• Establish service quality standards based on internal customer requirements
• Identify trends/root causes and take action to ensure desired results are achieved
• Develop and sponsor initiatives that foster open communication
• Consult with appropriate stakeholders to obtain agreement or remove barriers before implementing change
• Employees must ensure they comply with WDAP’s OH&S Policy, procedures and any reasonable instruction given by WDAP.
• Employees must not wilfully place at risk the health and safety of themselves or any other persons in the workplace and to not wilfully or recklessly interfere with or misuse anything provided for health and safety.
• Display Hospitality with Heart customer-centric focused service to all internal and external parties. 
• Display innovation through inspiring, creating and improving processes and products. 
• Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise. 
• Display leadership values by ensuring effective communication and respecting your peers and managers.  Support others within the team and empower each other wherever possible​

KEY POSITION CRITERIA:

• Excellent written and verbal communication skills including the ability to build relationships with key stakeholders across all levels of the business
• Demonstrated empathy and the ability to build upon other people’s ideas
• Proven ability to implement alternative methods to achieve goals in the face of obstacles
• Ability to meet tight reporting deadlines without compromising quality
• Proven leadership, motivating, coaching and performance management skills
• Ability to plan for line requirements and attract, recruit and retain quality sales staff
• High level application and focus to drive sales (using sales techniques such as building rapport, needs/values selling, negotiating, and closing the sale)
• Strong personal values regarding customer service, delivering on the promise and integrity
• A solutions focus and problem solving ability
• Ability to conduct effective meetings
• Knowledge and application of sales techniques such as building rapport, needs/values selling, negotiating, and closing the sale
• Positive and enthusiastic attitude and ability to inspire same in others
• Excellent written and verbal communication skills
• Works positively and constructively with all levels within the Company
• Presents oneself as a professional role model
• Ability to works effectively with all levels employees and guests
• Ability to recognise financial trends and their application to the business and to put in place plans to enhance profitability of the sales site
• Working knowledge of computer software and sales applications
   

Where You’ll Begin Your Journey

Wyndham Destinations Asia Pacific develops, markets and sells vacation ownership interests in a network of 51 resorts across Australia, New Zealand, Fiji, Bali, Thailand, Hawaii, Japan and Europe and serves more than 60,000 vacation owners in Club Wyndham South Pacific. Wyndham Destinations Asia Pacific is a division of Wyndham Destinations (NYSE: WYND) the world’s largest vacation ownership and exchange company with more than 25,000 associates worldwide. The Pacific corporate offices are located on the Gold Coast in Australia. Across the Asia Pacific region, we have offices in Singapore, Shanghai, Indonesia, Thailand, Japan and Clark in the Philippines.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.