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Maintenance Technician - Wyndham Smoky Mountains Resort

  • Central location, Sevierville, Tennessee, United States, 37862
  • Maintenance
  • Full Time

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Summary

The Maintenance Technician performs all general facility maintenance under minimum supervision in a manner which ensures the preservation of optimum quality and efficient production.  Perform service requests and repairs as directed.  Perform maintenance work for make-ready units as directed.  Clean and inspect in building systems and report deficiencies to supervisor.  Adhere to the company’s safety programs. 

Essential Job Functions

Responsibilities include, but are not limited to:

  • Perform the “RPM” (Room Preventative Maintenance) process as outlined in the Maintenance Departmental Operating Procedures.  This includes performing a detailed and in depth inspection of all aspects of the guest room/unit as compared to the Blitz process.  Will perform basic to advanced repairs on all deficiencies found in the interior of the unit to bring the unit back to “like new” condition. (60%) 
  • Complete all necessary work orders and customer requests by applying basic knowledge of repair and replacement of general fixtures.   General repair may include: doors, windows, walls, flooring, ceilings, furniture, cabinetry, basic electrical, basic plumbing and basic appliance repair.  (20% time)
  • Inspect (Blitz) the interior of the units for deficiencies in lighting, electronics, basic plumbing, appliances and the appearance/workability of all hard goods (walls, doors, furniture, window fixings, etc) within the units.  Will perform basic repairs on these aspects to make the room ready for immediate owner occupancy.  (10% of the time)
  • Perform basic janitorial work inside the unit and in the common areas of the resort. May perform basic landscaping, basic maintenance to the exterior of the building/common areas and pool/spa maintenance dependent upon location.  (5% time)
  • Performs other duties as needed. (5% time)

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Job Requisition: R-96567

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