Business Operations Coordinator - Waikiki, Hawaii
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
As a Business Operations Coordinator for Wyndham Destinations, you will be responsible for delivering quality support for our Sales and Marketing processes.
How You'll Shine: The Marketing Administrator reports directly to the Business Operations Manager and partners with all Marketing Leaders. The Marketing Administrator is responsible for reporting all In-house marketing data in a timely and accurate manner.
- Analyze commissions on a regular basis to ensure the correct pay and pay plans are followed
- Provide daily and weekly arrivals reports from the front desk system. Assist with the assignment of arrivals on a daily basis.
- Research upcoming arrivals for accountability and correction on reservation codes to reflect appropriate guest type. Provide requested data/owner sheets to sales and marketing as requested by the Marketing Manager.
- Maintain tour manifests. Distribute the information to the applicable stakeholders.
- Ensure all reported arrivals and tours are accurate. Monitor Focus (RCC), Opera (Steam), and Oracle/Journey match up on a daily basis. This includes cleanup of any outstanding pending tours, dispositioning, canceling of tours in CRS, and submission of change requests to corporate support team when necessary.
- Complete TM file by deadline on a weekly basis. The TM file is used to determine Marketing Coordinator’s pay and accuracy is imperative. Complete and submit payroll commission’s sheet for all Marketing Coordinators with Marketing Manager’s approval.
- Conduct Audits on a daily, weekly, monthly basis for site operations.
- Assist leaders in setting up new vendors, reviewing agreements, in relation to any new location.
What You'll Bring:
- Extensive knowledge of Microsoft programs including Word, Excel and Outlook
- Knowledgeable of payroll procedures with an understanding of basic accounting
- Must be able to work independently and interact with other departments within the company
- Knowledge of Wyndham’s computer operating systems (Focus, Steam, RCC, Journey, Oracle, etc) is preferred
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program
Compensation
Generally starting at $22.02 - $22.02 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.