Contact Centre Supervisor
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2F-1 Business Center 9, Philexcel Business Park, Clark Freeport Zone, Pampanga, Philippines, 2023
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Accounts Payable/Receivable
We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Essential Job Functions
Responsibility
Supervise staff to reflect the Wyndham culture of service. Responsible for coaching, motivating and developing staff to achieve departmental goals within approved budget. Monitor staff work and track performance to maximize team effectiveness and productivity. Take appropriate corrective disciplinary action as necessary. Implements performance review process. Development of their employees and career development is essential to be successful.
Oversee resolution of Owner issues to ensure owner satisfaction while minimizing the financial impact to the department.
Special Projects – Work with other departments to assist them with various projects they might have; help on Committees to set up events and create culture.
Ensure training compliance.
Non-Essential Job Functions
Participate in community events and fundraisers, using WISH hours. Enroll and complete MyLearning courses to further educate learn about company policies.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.