Business Operations Coordinator

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

 

As a Business Operations Coordinator for Travel + Leisure this person will be responsible for delivering quality support for our Sales and Marketing processes. This person provides exceptional customer service to all guests and business partners, ensures that operational processes and procedures are met, protects data integrity throughout our systems, and partners with their team and leadership to implement changes or new initiatives. As part of the Business Operations team, this individual helps support the steps to put the world on vacation and make memories of a lifetime! $18.00/HR

How You'll Shine:

• Partner with sales department to collect and validate client information
• Prepare legal contracts and documents to send to corporate office
• Review data to ensure accuracy
• File and secure all documents per procedure
• Complete daily contract reconciliation in all systems
• Assist Administrative Supervisor in support of sales staff
• Handle proprietary information in a confidential and classified manner
• Data entry
• Other tasks assigned by management

What You'll Bring:

• 2+ years data entry or similar work experience preferred
• Ability to multi-task in a high paced environment
• Knowledge of Microsoft Office (Outlook, Word, Excel)
• General knowledge of smart devices
• Timeshare, Escrow or Mortgage Loan processing experience preferred
• Must be positive, energetic and self-motivated
• Must be able to work a flexible schedule

• High School Diploma or equivalent - College degree in related field preferred

Complexity

Level of decision making authority:
Coordinator may be required to make limited operational decisions when resolving owner issues or objections.

Level of autonomy:
Coordinator’s daily work will be verified daily, weekly and monthly to ensure accuracy and validation of all tour, gifting and contractual paperwork.

Impact of incumbent's decisions on the organization:
Coordinator’s decisions may cause commission delays, site revenue recognition delays, and delays in contract securitization, cost per tour and marketing payroll inaccuracies.

Scope/Financial Responsibility:
Coordinator is accountable to meet WCF Scorecard metrics, Accounting Deliverables, maintain Cost of Sales, Product Yield Management, and ensure adherence to T+L Standard Operating Procedures to secure the company’s assets.

 

 

 

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

 

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.