WHG Survey Associate
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2F-1 Business Center 9, Philexcel Business Park, Clark Freeport Zone, Pampanga, Philippines, 2023
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Are you a confident communicator with a passion for connecting with people? We’re looking for a motivated WHS Survey Associate to join our team and engage prospective customers through outbound calls. In this role, you'll conduct surveys, build rapport, and help guide guests toward additional services that support their vacation ownership journey.
How You'll Shine
- Make outbound calls to prospective customers to complete surveys and discuss vacation ownership opportunities.
- Participate in team meetings, coaching sessions, and ongoing training.
- Maintain compliance with Quality Assurance standards, Do Not Call regulations, and performance expectations.
- Set and track weekly performance goals to support your success.
What You'll Bring
- Excellent communication and customer engagement skills.
- A sales‑minded approach—experience in hospitality, sales, call centers, serving, or marketing is a plus.
- Strong ability to handle objections and stay motivated in a performance-based environment.
- A positive, client-focused attitude and commitment to delivering on the Wyndham brand promise.
Requirements
- High School Diploma or GED.
- At least 6 months of marketing or similar experience, ideally in a production-driven setting.
- Proficiency with MS Outlook, Word, and Excel.
- Completion of onboarding training and willingness to stay current with all required courses.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.