Talent Acquisition Manager- Resort Operations

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Summary:

The Talent Acquisition Manager is responsible for the management of day to day operations of recruiting for resort operations while leading a team of approximately 8 Recruiters that support over 100 Travel and Leisure branded resort properties. This role takes a hands on approach, leading a team responsible for carrying out high volume recruiting efforts for assigned regions within the United States, working to define effective recruitment strategies and pipelines to access top level talent while ensuring that all recruiters are delivering timely and effective customer service and support to their clients. 

This role supports the Director of Talent Acquisition in the development of targeted sourcing and recruiting strategies along with the management of the talent attraction, interview and selection process for the Resort Operations positions. This role is also responsible for building and maintaining positive relationships with resort operations leadership, HR leadership, and outside third party companies associated with recruiting related activities.

**This position is a hybrid role, working Monday, Tuesday, and Wednesday in the office at our corporate location in downtown Orlando and 2 days remotely. This is not a fully remote position.

Responsibilities:

• Lead and manage recruitment team. Hire, coach, develop, and retain staff through effective recruiting, on-boarding, and employee development plans. Lead team meetings inspiring teamwork, creative thinking, and collaboration with their clients while utilizing their influencing skills.  Help Recruiters develop effective sourcing strategies and ensure the team is utilizing the tools available to them to attract, communicate, and process candidates.  Reward and recognize team members for accomplishments and hard work.  Disciplinary action as necessary.

• Partnering with resort Vice Presidents, Directors of Resort Operations, General Managers and their department managers ensuring local recruitment strategies are effectively developed, coordinated and implemented to identify, select, and hire high quality resort operations talent.  Ensure leaders are provided tools to be successful in conducting local, grass root recruiting efforts.  Educate, train and support all business leaders who serve as hiring managers on processes and selection practices to build effective recruiting teams at all resorts.

• Manage talent attraction efforts and job postings, working to identify new as well as maximize usage of existing targeted sourcing tools (ie. Internet, Customer Relationship Management (CRM), print advertising, publications, social media, sourcing vendors, community partnerships) and other means to generate applicant flow. Champion and promote the employee referral program features and benefits through innovative measures.

• Conduct preliminary interviews with qualified candidates as necessary in accordance with company policy and employment law and coordinate follow up interviews through point of hire or disposition of candidates. Work closely with hiring managers and Human Resources to ensure hiring processes are being followed and that appropriate candidate profiles are being identified.

• Develop and maintain relationships with local colleges and community organizations in order to generate a qualified, diverse talent pool.  Plans and attends off-site job fairs and community networking events as necessary to promote social awareness of Travel + Leisure Co.

Minimum Qualifications:

• Bachelor's degree preferred.

• Five + years high volume recruiting experience required for exempt and nonexempt level roles, preferably in a hospitality environment.

• Three + years leadership experience in a high volume recruiting environment managing a regionally dispersed remote team preferred.

• Demonstrated work experience supporting various labor markets across the United States.

• Demonstrated experience partnering with business leader clients as well as a variety of support partners including marketing, human resources, communications, technology, finance, and other business service groups.

• Must be comfortable working in a hybrid work environment including 3 days at the Orlando corporate office and have a conducive home environment to be able to work remotely.  Must be able to travel domestically for meetings, conferences, training, and supporting local recruitment efforts as necessary.  Travel estimated to be 10% or less.

• Proficiency in using Customer Relationship Management (CRM) Tracking Systems as well as other recruiting technology such as candidate assessment tools, graphics programs. Proficiency in Applicant Tracking Systems (Workday preferred).

• Advanced PC skills in MS Excel required – create formulas, pivot tables, etc.  Intermediate PC skills (at least 5 years) in MS Word, PowerPoint and Outlook. Skills in MS SharePoint preferred.

• Experience providing accurate, timely reporting and data analysis to interpret performance of the team and recruitment strategies.

• Able to take control of various situations independently as they arise and remain objective.

• Must be able to initiate, manage, and measure multiple recruitment plans simultaneously, delegate assignments, and implement strategy in a fast-paced environment.

• Able to work with others and communicate effectively, build credibility as a talent acquisition expert, and practice influence to all levels including executive.

• Must be professional and possess a high level of confidentiality.  Demonstrated strong proactive recruiting, sourcing, interviewing, negotiating and networking skills.

• Excellent interpersonal, written and verbal communication skills including presentations.  Detail oriented with strong organization skills.

• Demonstrated flexibility, adaptability and ability to handle pressure.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.