We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
How You’ll Shine
The Lifeguard Supervisor is responsible for overseeing daily lifeguard operations while maintaining the highest standards of guest safety, hospitality, and policy compliance. This role serves as the on-site leader for the lifeguard team, ensuring coverage, consistency, and smooth pool deck operations while acting as a liaison between lifeguards, third-party vendors, and resort leadership.
How You’ll Make an Impact
Team Leadership & Supervision
· Supervise, coach, and support the lifeguard team to ensure consistent performance, professionalism, and adherence to safety standards
· Lead by example on guest engagement, hospitality, and pool deck presence
· Assist with onboarding, training reinforcement, and ongoing development of lifeguard staff
· Address performance concerns, provide feedback, and escalate issues to leadership when appropriate
Safety, Compliance & Risk Management
· Ensure lifeguard staff are in full compliance with all safety policies, certifications, and procedures
· Monitor pool operations to proactively identify safety risks or operational concerns
· Serve as point of contact for incident response coordination and documentation when required
Guest Experience & Hospitality
· Ensure a welcoming, professional, and hospitality-driven environment for all owners and guests
· Address guest concerns on the pool deck and coordinate resolutions with leadership as needed
· Support resort events and activities occurring within the pool area
Operational Support & Inventory
· Assist in maintaining pool deck inventory, equipment, and supplies
· Conduct routine checks of rescue equipment, first aid supplies, and operational materials
· Support scheduling coverage needs and ensure staffing aligns with operational demands
Third-Party Vendor Coordination
· Work closely with third-party lifeguard vendors to support daily operations and ensure alignment with resort standards and expectations
· Assist with communication related to staffing needs, scheduling coordination, and on-site operational consistency
· Help ensure both internal teams and vendor teams are working toward the same operational and guest-safety goals
· Escalate vendor-related concerns or gaps to leadership as appropriate
Cross-Department Communication
· Communicate effectively with Guest Services, Activities, Engineering, and leadership to ensure smooth daily operations
· Provide updates on staffing, incidents, vendor coordination, or operational needs as required
What You’ll Bring
· Current certifications or ability to maintain certification: CPR / First Aid / Water Safety
· Prior lifeguard experience required; supervisory or leadership experience preferred
· Strong leadership, communication, and conflict-resolution skills
· Ability to balance safety enforcement with guest-focused hospitality
· Strong organizational skills and attention to detail
· Ability to work independently, make sound decisions, and follow established procedures
· Professional appearance and a positive, team-focused attitude
Additional Info:
Lifeguard, CPR, First Aid Certification, Service Safe, etc.
Excellent written and verbal communication skills.
2 years of experience in customer service, recreation and administration/leadership.
1 year supervisory experience preferred.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.