Guest Experience Host

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

About the company:

This is a fantastic opportunity to join a leading hospitality company! We currently looking for a Guest Experience Host & Sales Lead Generator (Face-to-Face or Phone-based) to join our team today! 

What do you get in return?

• Immediate start + Full time position

• Long-term career opportunity and progression

• Discounted hotel stays worldwide

• Subsidized private health cover

• Friendly and supportive work environment

About the Role:

• Assist in the tour generation process to ensure that prospects meet the Company’s tour qualification specifications

• Generate sales appointments for our sales centers located at our amazing resorts.

• Work closely with the reception team in order to provide a high level of service and a seamless transition for owners and guests through the check in process

• Clearly articulate the benefit of travelling within the company

• Meet targets and KPI's as set by the business

• Assist all owners and guests with pre-calling, greeting and welcoming of guests, provision of tourist information and bookings for restaurants, tours, etc

What You’ll Bring

To be successful in this role, you will be:

• Previous experience in a similar role is desirable, but not essential

• Able to work within a flexible, rotating roster which includes weekends, evenings and Public Holidays

• Excellent communicator with strong interpersonal skills

• Immaculate presentation and professional grooming standards

• Ability to work a flexible schedule, including nights, weekends, public and school holidays

• Full working rights in Australia

How to apply?

If you are interested in this new opportunity, please click “Apply Now”!

A strong candidate has been identified for this position.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.