Consumer Lending Supervisor
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Level 7, 1 Corporate Court, Bundall, Queensland, Australia, 4217
We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
At Travel + Leisure Co International, you’ll be part of a team that believes change can lead to exciting new destinations. Join our award-winning Corporate Consumer Finance team as the Consumer Lending Supervisor today!
How You’ll Shine
As the Consumer Lending Supervisor, you will assist the organisation to achieve greater efficiency and solve organisational problems, establish structures, methods and procedures in the following areas:
Credit underwriting in compliance with the National Consumer Credit Protection act & Australian Credit License
Contract Processing
Ensuring the team are contributing to the quality of the loan portfolio through accurate and timely processing of loan applications
Develop strategies, incorporating key business drivers guidelines, to meet all Key Performance Indicators (KPIs)
Management of the month end process ensuring all aspects are considered and able to prepare, execute, review and analyse month end results including key drivers, trends and KPI's
Ensure the robustness and integrity of data provided
Develop predictive measures to drive business optimisation
Maintain daily, weekly, monthly and annual performance reporting
Perform detailed analysis across the Consumer Lending portfolio on a regular basis to drive performance
Provide exceptional customer service
Review and verification of financial results
Provide key business insights to leadership team through analysis of data
Building strong business relationships with key stakeholders
Leading a team through strong leadership, support and guidance to all staff
How You’ll Be Rewarded
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
combination of in-office and work from home flexibility
paid training and onboarding
birthday leave
professional development funding
discounted hotel stays across Australia, Fiji, New Zealand
lifestyle benefits and discounts
subsidised private health cover*
generous reward & recognition program
What You'll Bring
Experience in credit underwriting / loan assessing making decisions in the Consumer Credit sector
Excellent interpersonal and communication skills included ability to problem solve and improve processes
Solid understanding & experience in financial services industry
Previous experience managing / supervising staff
Experience in transactions which give rise to credit risk
An understanding of the regulatory credit risk framework under NCCP & ACL or willingness to learn
Excellent analytical and numerical skills
Demonstrable use of reporting and analytical tools including MS Excel, Access
Ability to manage the process of a high number of applications accurately and within timelines
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.