We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)
•Recruitment, training and performance management of the Guest Experience Host teams,•Day to day operations of Guest Experience Host •All activities affecting Guest Experience Host •Month end reporting requirements in accordance with company procedures•Adhere to all company and regulatory requirements with regards to Guest Experience Host Activities.•Meet and/or exceed the departmental budgeted expectations, in production and cost efficiencies•Ensure all employees stay current with required government licenses and work permits as required.•Define responsibilities of the Guest Experience Host teams•Responsible for marketing budgeting and cost accounting systems•Schedule guests for maximum efficiency•Build, develop and manage an engaged team with Hospitality with HEART values.•Provide regular coaching, mentoring and feedback to the team to ensure continued development and identify training needs.•Travel to resort and sales locations as required•Establish service quality standards based on internal customer requirements.•Identify trends/root causes and take action to ensure desired results are achieved.•Develop and sponsor initiatives that foster open communication.•Consult with appropriate stakeholders to obtain agreement or remove barriers before implementing change.•Any other duties as required and/or directed by management.
•Employees must ensure they comply with WDAP’s OH&S Policy, procedures and any reasonableinstruction given by WDAP.
•Employees must not willfully place at risk the health and safety of themselves or any other persons inthe workplace and to not willfully or recklessly interfere with or misuse anything provided from healthand safety.
•Display Hospility with HEART service to all internal and external parties.
•Display innovation through inspiring, creating, and improving processes and prodcuts.
•Show integrity in all aspects of the position by doing the right thing, taking responsibility, anddelivering on the promise.
•Display leadership values by ensuring effective communication and respecting your peers andmanagers. Support others withinthe team and emplower each other wherever possible.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.