We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

• Live the Alpine Lifestyle close to Mt Buller
• Endless growth opportunities in Australia’s largest hotel group
• Flexible, fun and rewarding work environment with employee benefits

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Go where opportunity is always on

The Sebel Pinnacle Valley Resort is proud to be regarded as the premier conference and events facility in the Victorian High Country. The resort caters for up to 250 pax banquet style and has a variety of indoor and outdoor function venues. The grand ballroom has a wrap around balcony with sweeping views over the High Country and Mt Buller.

An exciting opportunity has become available for a Conference and Events Coordinator to join our dedicated team. Reporting directly to the General Manager, we are seeking a motivated, confident and passionate individual with exceptional customer service skills to drive and deliver business into the hotel. This is a varied and hands on role where you will be the key point of contact for your clients from initial contact right through to their departure after the event.

Key Responsibilities include:

• Coordinate all aspects of events including rooming lists, menu selections, and event logistics, ensuring seamless planning and assisting with execution in collaboration with operational departments.
• Maintain strong relationships with clients to ensure customer satisfaction, repeat business, and successful event outcomes.
• Prepare accurate and timely contracts, correspondence, and reports, ensuring clarity and professionalism in all client and team communications.
• Work closely with departments such as Food & Beverage, Front Office, and Kitchen to ensure accurate handovers, menu planning, and event details are clearly communicated.
• Ensure timely and accurate invoicing, payments, and data entry in systems such as PurchasePlus, in line with company policy and budget expectations.
• Compile weekly and monthly sales/activity reports and track market trends to support strategic decision-making and pricing.
• Meet and greet clients, including PCOs and VIPs, during site inspections and event execution—some weekend work required.
• Assist the business to meet occupancy and revenue targets.
• Comply with health and safety protocols and consistently display company values such as integrity, hospitality, innovation, and leadership.
• Support management and colleagues with a hands-on approach, attend key meetings (e.g., BEO, sales), and contribute to a collaborative and positive team environment.

Skills, Knowledge & Experience Required:

• Displays exceptional customer service
• Previous experience in a similar role.
• Attention to detail.
• Excellent communication skills, both verbal and written.
• Proven ability to negotiate.
• Previous experience in Microsoft Office Applications, including Word, Outlook and Excel.
• Previous experience with Event Management Software
• Proven ability to recognise and solve problems in the workplace
• Ability to multi task and work in a fast paced work environment
• RSA certification

In return for your commitment, you will have the opportunity work amongst excellent working conditions within a supportive and fun team. We provide fantastic career development opportunities and accommodation discounts within the world’s leading hotel operator – Accor.

The Sebel Pinnacle Valley Resort is nestled in the Victorian High Country, half an hour from the famous Mt Buller ski fields. Surrounded by rivers, lakes, wineries and mountains, an ideal all season holiday destination.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.