Landscape, Nature, Outdoors, Scenery, Panoramic, Architecture, Building, Hotel, Resort, Water

Owner Onboarding Representative

  • Sales Quality Assurance
  • Tiempo completo

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You'll Shine
Review and Complete legal and sales related documents with owners following established process/guidelines (50% time)
Provide Owner Education to owners through topic curriculum in a private one on one setting or group education sessions on all aspects of the club products and offer guidance in maximizing their vacation ownership. These sessions can aid in post-sale customer service for sales retention and compliance (25% of time)
Identify and communicate patterns, trends, training opportunities and compliance concerns to OO Manager (10% of time)
Provide training for the sales team in product knowledge, sales document content, and sales compliance as needed (5% of time)
Coordinates the logistics and reporting functions for all educational events & materials, collaborates with in house marketing, sales and resort team to optimize educational session attendance (5% of time)
Other site duties as assigned by OO Manager (5% time)


What You'll Bring
Bachelor Degree or equivalent combination of education and directly related experience
WVO Product Knowledge, Workday courses, Sales Training relative to Owner Onboarding
Ability to prioritize and organize tasks 
Ability to influence
Excellent verbal and written communication and interpersonal skills
Ability to manage concurrent assignments in an effective and efficient manner
Strong conflict management skills
Expert Contract Standards Expertise preferred
WVO product knowledge expertise preferred
WVO Product Knowledge, Workday courses, Sales Training relative to Owner Onboarding
1+ years Wyndham sales experience preferred
1 year previous customer service experience

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical

• Dental

• Vision

• Flexible spending accounts

• Life and accident coverage

• Disability

• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

• Wish day paid time to volunteer at an approved organization of your choice

• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

• Legal and identity theft plan

• Voluntary income protection benefits

• Wellness program (subject to provider availability)

• Employee Assistance Program

Compensation

During the initial training period, the hourly wage is $23.00 plus commissions and bonuses. After the initial training period, the compensation is commission-based with a draw against the applicable minimum wage.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Job Requisition: R-101919

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