Administrative Assistant II
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Travel + Leisure Co. is currently seeking an Administrative Assistant, the "right hand person" to support multiple Vice Presidents various lines of business.
The Administrative Assistant will act as on-site support for several Vice Presidents (VP) and the VP’s direct leadership team, located in our various office locations across the United States.
The environment is FUN, friendly and also fast paced requiring the ability to remain focused and organized under pressure. The individual will exemplify our standards of service excellence, including a commitment to consistently demonstrate our "Hospitality with HEART!" philosophy. Our service-oriented "Hospitality with HEART!" culture encourages each associate to:
Hospitality - Treat everyone like family
Engagement - Deliver our purpose
Accountability - Own our impact
Respect – Consider others in every interaction
Teamwork - Succeed together
The Administrative Assistant must demonstrate a professional, positive and approachable demeanor and be comfortable working in a fast paced highly matrixed environment. Must remain calm under pressure and remain focused and well organized. Will be required to collaborate and successfully partner with other department Administrative Assistants as necessary on various tasks and projects. They will organize and schedule meetings, capture meeting notes and follow-up items, create agendas and pre-meeting packets and may plan and manage large meetings and events throughout the year, including all team summit planning/coordinating. May type, format and proofread a variety of materials including, but not limited to correspondence, memos, reports and organization charts.
The Administrative Assistant will prioritize and handle internal and external correspondence; maintain daily and long-term calendars; make travel arrangements; conduct research and prepare reports; oversee and keep track of projects; professionally screen incoming calls; handle all mail; and maintain all necessary files and reports. Supporting various senior leaders within the T+L Co. organization requires the individual to demonstrate the ability to work under pressure, be flexible and adaptable in a multi-cultural and global environment, exercise proper discretion and judgement regarding business matters, and handle all confidential matters appropriately with tact and sensitivity.
How You’ll Shine
Complete monthly expense reports - Verify all travel receipts and complete expense reports for final sign-off. Perform expense reconciliation as needed, communicating with numerous sources to solve disputed amounts in a timely manner
Coordinate travel arrangements, including travel itineraries and agendas. As needed, set up travel profiles using corporate travel program and coordinate travel options in coordination with corporate travel arrangements
Reconcile and coding of invoices
Support onboarding of new team members including equipment requests
Ensure all written communication with senior level executives are well written, grammatically correct and accurate
Compose, draft and assist with PowerPoint presentations and various reporting needs with high degree of accuracy. Ability to format and navigate excel worksheets
Assist in preparation and organization of conferences, events, and various leadership/team meetings
Screen telephone calls and/or visitors, arrange meetings and conference calls
Organize and plan outlook calendars keeping leadership informed of changes when they occur
Ensure files, records and information are well organized while maintaining confidentiality at all times
Respond to emails from vendors, partners and senior leaders within the organization, associates, etc.
Coordinate team activities and events
Performs miscellaneous tasks, projects, and assignments as needed
What You’ll Bring
High school diploma or GED required; BA or BS degree preferred
IAAP (International Association of Administrative Professional) Certification preferred
Three plus years of experience in a similar corporate executive administrative role supporting senior level leader as well as remote leaders/teams is preferred
Proven experience managing complex calendars, schedules and all appointments and other commitments, while being proactive with potential conflicts
Experience with arranging and booking domestic and international travel and managing expense reports
Hospitality, Travel or Customer Service oriented industry is preferred
PeopleSoft knowledge preferred
Strong customer service and problem solving skills to interact with all levels – from first line employees to executives and customers
Excellent written and oral communications skills
Operate professionally and with a high degree of ethics; ability to maintain confidentiality at all times and without exception
Ability to handle delicate and sensitive internal and external situations with empathy, patience, tact, and diplomacy
Strong follow through, prioritization and time management abilities
Open to sharing ideas and being creative
Ability to build relationships at all levels within the organization and successfully partner with the administrative and executive assistants across the organization
Flexibility to multi-task, while maintaining ability to be detail oriented
Professional demeanor to all those he/she comes in contact with (both inside and outside of the organization)
Ability to stand ground, while being approachable
The desire to perform tasks at a level that is better than expected
Intuitive and possess a quiet confidence
Must be capable of multi-tasking with ease in a fast paced environment
Fully proficient with Microsoft Office tools, e.g. Outlook, Word, Excel and some PowerPoint.
High level of comfort with learning new systems and tools. Experience with Concur, Workday and other various HR technologies is preferred.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.