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WBW Telesales Trainer

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WBW Telesales Trainer

  • 8911 South Sandy Parkway, Sandy, Utah, United States, 84070
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

As the Trainer you will be responsible for conducting sales training for Worldmark by Wyndham in Sandy, UT. The trainer delivers critical/necessary Wyndham approved training and development by prescribed delivery methods to maintain defined objectives (sales process, compliance, etc.).

Duties Include:

  • Conducts Sales Orientation training sessions for all new and rehired sales representatives. Focus is on product knowledge, effective sales strategies, customer service, quality, compliance and productivity.

  • Keep Regional and Site Sales Leaders informed of progress during training and identify problem areas through Redline Reporting.

  • Conducts weekly trainings of new Sales Representatives for the first 90 days and reports training needs to Site Sales Leaders.

  • Conduct supplemental training sessions - travel to sales offices to provide additional training and assistance.

  • Diagnose performance improvement goals for individuals/groups; recommend appropriate performance improvement and solutions such as training programs.

  • Facilitate training program/process through presenting and directing structured learning on all new and improved programs.

  •  Maintain and enhance expertise in accordance with Site Leadership development plan


The right candidate will report directly to Director of Training and will possess the following skills and abilities to be considered for this position:

Skills and Abilities:

  • Excellent communication skills, both written and verbal required

Qualifications:

  • 1 year Current or Previous Wyndham Sales Experience

  • President's Club Winner Preferred

  • Previous Sales management Experience with Wyndham Preferred

  • Must have a valid Utah Timeshare Agent License

  • Must be able to work Weekends


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a representative of the knowledge, skills, and/or abilities necessary to perform these duties successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

  • Strong closing skills

  • Ability to demonstrate initiative and judgment

  • Ability to work effectively in a diverse work group

  • Ability to work autonomously within guidelines

  • Must have Excel, Microsoft/Apple skills

  • Outstanding Relationship Skills

  • Strong Project Management Abilities

  • Excellent Computer/Technology Skills

  • Creative/Innovative Thinker

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-35880

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