Water, Nature, Outdoors, Rock, Sea, Ocean

Specialist, Account Onboarding II

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Specialist, Account Onboarding II

  • Central Location, Orlando, Florida, United States, 32821
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

 

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

Wyndham Destinations is looking for an Account Onboarding Specialist II. This Specialist II will perform various office duties including, but not limited to - receive and process incoming documents; audit all contract documents for data accuracy and compliance with various state, regulatory, and underwriting requirements; and key owner conversions into Club accounts. Identify discrepancies and inaccuracies that prevent contract eligibility for securitization, flag accounts that violate documented business rules, and assist with resolution of these discrepancies with Travel & Leisure business partners. Meet department production and quality expectations. Additional duties may involve escrow functions, lender and status code updates, systems testing, and shipping of contract documents. Stay up to date with corporate and departmental policies, use appropriate discretion with confidential information and communication, and complete ad-hoc projects and assignments as requested by management.

Job Responsibility Include but are not limited too:

  • Audit contracts for accuracy and compliance with state, regulatory and underwriting requirements, across all brands.

  • Coordinate resolution of contract discrepancies with business partners and owners.

  • Logging and delivering of hold checks.

  • Complete other duties as assigned by management.

  • Create/update check in sheets.

  • Report team dashboards.

Minimum Requirements and Qualifications:

Education

  • High School diploma or GED equivalent.

Training Requirements

  • N/A

Knowledge and Skills

  • Excellent verbal and written communication skills.

  • Ability to be detailed, accurate and thorough.

  • Ability to multitask and adapt to changes and a demanding work environment.

  • Must possess good time management and organizational skills.

  • Dedication to providing exceptional customer service.

  • Deadline conscious with strong drive and initiative.

  • General understanding of securitization and underwriting requirements.

  • Strong analytical, problem solving, and troubleshooting skills.

  • Ability to management workload using department dashboards.

Technical Skills

  • Intermediate PC skills and proficiency in MS World, Excel, PowerPoint, Access, and Outlook.

Job Experience

  • 3 years general office experience.

Unless there is a legal requirement, experience will be accepted for the education requirement.

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-34838

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