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Senior Manager, Enterprise Performance Management

Senior Manager, Enterprise Performance Management

  • Central Location, Orlando, Florida, United States, 32821
  • IT - General
  • Full Time

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. With a focus on vacation ownership, travel memberships, and exchange programs, we’re shaping the future of leisure travel by creating new possibilities for vacationers. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Senior Manager, Enterprise Performance is responsible for supporting and maintaining T+L’s Enterprise Performance Management (EPM) suite of applications, including Hyperion Planning, Essbase, Hyperion Financial Management, FDMEE, Smartview and other related technologies. This position interacts with all levels of the stakeholder community. This position is responsible for organizational planning, budgeting, coordination, communications, performance management, mentoring, training and vendor management.

How You'll Shine:

  • Application Delivery – this includes managing the design, build, test, user acceptance and deployment of enhancements to the application suite to improve existing and add new functionality.
  • Support – this includes change management of application break fix and tech stack maintenance.
  • Accountable for architecting, designing, implementing and supporting Hyperion applications including Essbase (ASO & BSO), EPMA, Hyperion Financial Management (HFM), , Financial Data Quality management (FDMEE) and related Financial Systems technologies.
  • Lead and mentor multiple disciplines/technology team to support EPM initiatives across Business Units.
  • Accountable for troubleshooting issues, patching, upgrades, test scripts, user training, administration and documentation for Incident and Change Management.


What You'll Bring:

  • Bachelor’s degree in Information Systems. Master’s degree preferred.
  • Oracle EPM (Cloud and On-Prem) certifications desired.
  • Individual must have a broad understanding of capabilities and direction of relevant technology, along with the ability to rapidly learn new technical/business techniques and disciplines of special value to the systems supported.
  • Possesses a working knowledge of the business and/or technical environments in which the system operates and a solid knowledge of the business function supported.
  • The individual should have familiarity with industry standard architecture artifacts and methodologies with the ability to clearly articulate solution in written communications.
  • The candidate must be flexible to work in a 24/7 support environment and work on all EPM tools and technology used within the company. The candidate is expected to work on all departmental jobs as assigned by the manager and provide status reports, timesheets as required.
  • The candidate must display excellent written and oral skills with demonstrated interpersonal and organization abilities.
  • A candidate for this position must be able to work in a varied, fast paced environment. Flexibility and tolerance is a necessity.
  • A key success factor in this role is the ability to manage and maintain strong customer communications thru the lifecycle of the project or deliverable.
  • Experienced training, mentoring and managing associates and consultants, both onshore and offshore.
  • Demonstrated ability to follow solid project management principles and successfully manage intake and production deployments.
  • Strong influencing and negotiation skills and the ability to interact professionally with a diverse group of users, subject matter experts, internal stakeholders, customers, and business partners.
  • Must continually seek opportunities to increase customer satisfaction and deepen client relationships.
  • Excellent customer service and business relationship-building skills required
  • Knowledge of building Planning applications and Essbase cubes is required as well as creating calc scripts, business rules, load rules and MAXL scripts. Knowledge of budgeting & forecasting in Hyperion Planning and performing the monthly roll process. Working knowledge of financial and accounting methods and procedures.
  • On premise migration to Cloud Hosted / SaaS project management experience desired.
  • 10+ years of hand-on experience and 4+ year’s leadership experience on Enterprise Performance Management products.
  • At-least 5 full implementations or upgrade Software Development Life Cycle experiences with the Hyperion Enterprise Performance Management suite of products with regard to the design, development, testing, implementation and support of Hyperion Financial Management, Essbase, Financial Data Management, Data Relationship Management and Planning.
  • 5+ years’ experience with and acting as subject matter expert on Hyperion products within the Financial Planning, Consolidation, Analysis, internal and external reporting processes.
  • 5+ years’ experience or solid understanding of multi-dimensional data modeling between Enterprise Performance Management, Enterprise Resource Planning and integration with tier 1 best of breed third party applications.
  • 3+ years’ experience facilitating setup and configuration of Cloud based EPM solutions.


Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

How You'll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

  • Medical
  • Dental
  • Vision
  • Spending accounts
  • Life and accident coverage
  • Disability
  • Voluntary income protection benefits
  • Wellness program
  • Employee Assistance Program
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Job Requisition: R-60977

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