Water, Sport, Sports, Boat, Transportation, Vehicle, Swimming, Diving, Diver, Outdoors

Room Attendant

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Room Attendant

  • 109 Mt Aspiring Road, Wanaka, Otago, New Zealand, 3330
  • Housekeeping
  • Part Time
  • Wyndham Destinations

Put the World on Vacation

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

How You'll Shine

To actively contribute to this global company's vision to put the world on vacation you will primarily be cleaning hotel rooms and maintaining resort quality standards. This position will promote Resort Standards and effectively provide services personally or refer requests to the appropriate department manager as needed to exceed guest expectations.

Responsibilities include, but are not limited to:

  • Cleans hotel rooms to include sleeping quarters, kitchens, bathrooms and living rooms: Maintains and adheres to housekeeping detail standards. Cleans, vacuums, dusts, and sanitizes bathrooms, kitchens, and lobbies.  Makes beds.  Replenishes supplies, such as kitchenware and toiletries.  Sorts, counts, folds, mark, or carries linens. Observe precautions required to protect resort guests and guest property, and report damage, theft, and found articles to supervisors.
  • Maintain positive customer and associate relationships: Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management that may require additional monitoring or follow-up.  Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments.

How You'll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our benefits include:

  • Professional development funding
  • Discounted hotel stays

What You'll Bring

  • Familiarity with cleaning products and equipment
  • Has knowledge of general cleaning concepts
  • Has knowledge of cleaning chemicals
  • Has experience with cleaning tools and equipment
  • Experience in a similar role within a hotel environment
  • Ability to read and comprehend routine instructions, short correspondence and memos
  • Ability to give high priority to customer service
  • Must maintain a professional appearance and a positive attitude towards all guests and staff
  • Must be people oriented and able to work independently or with others as needed

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-37656

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