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Representative, Quality Assurance

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Representative, Quality Assurance

  • Central Location, New Orleans, Louisiana, United States, 70130
  • Sales Quality Assurance
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

Go Put the World on Vacation

At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 25,000 associates is diverse and dedicated, caring and creative. Together we’re shaping the future of the timeshare industry by doing things never done before. That’s part of what makes our work fun and interesting.

Quality Assurance Representative | New Orleans, LA

This position is responsible for supporting the sales effort by assisting in generating revenue and increasing the retention of sales while staying in compliance with all Company Policies, Business Rules and Government Requirements, and in a manner which results in satisfied owners.

  • Responsible for the oversight of accurate completion of all required Sales documents ensuring compliance with all Company Policies and Government Requirements.
  • Assist sales in accomplishing compliance and retention goals
  • Complete closing for all sales
  • Utilize closing opportunity to identify areas needing improvement for sales professional
  • Partner with management to develop successful training activities including observation reviews, ride-along and other activities
  • Serve as Owner Onboarding Specialist according to Sales Owner Onboarding Specialist Best Practices
  • Complete owner follow up during and after rescission period involving sales participation as necessary
  • Provide management continuous feedback evaluating program success
  • Upholds outstanding customer service levels and partners with sales effort to the fullest.

Minimum Requirements

  • Wyndham Destinations Sales or Quality Assurance experience preferred
  • 2-5 years+ sales closing experience preferred
  • Possesses strong business acumen and business sense
  • Demonstrates flexibility and adaptability
  • Handles day-to-day challenges confidently and willing to adjust to multiple demands, shifting priorities, ambiguity and rapid change.
  • Ability to manage multiple tasks with the appropriate sense of urgency.
  • Leads for results and success, persists despite obstacles and opposition. Committed to organizational goals.
  • Provides timely, high-quality information up and down the Organization.
  • Excellent presentation, oral, written and interpersonal skills needed.
  • Energetic, results-oriented professional
  • A World of Inclusion Hospitality is at the heart of all we do at Travel + Leisure

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-39227

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