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Owner Onboarding Specialist (QA) - Wyndham Nashville Resort

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Owner Onboarding Specialist (QA) - Wyndham Nashville Resort

  • 2415 Mcgavock Pike, Pennington Bend, Nashville, Tennessee, United States, 37214
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

 

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

Responsibilities

  • Responsible for establishing, implementing, and directing quality control efforts, through subordinate supervisors or professional staff.

  • Establishes and maintains quality assurance standards, procedures, and controls.

  • Reviews contract documentation for completeness and accuracy. Provide compliance policy reviews and on-going product knowledge training to sales professionals.

  • Train/certify designated sales staff to follow Quality Best Practices.

  • Monitor rescission/cancellation and compliance activities.

  • Communicate essential feedback to site/corporate management providing status reports with recommended strategies when improvement is needed.

Benefits, Compensation, and Training

  • Comprehensive Medical, Vision, and Dental Coverage within 30 days

  • 401K Matching

  • Monthly, Quarterly, and Yearly Recognition Programs

Requirements

  • Wyndham Product Knowledge, training courses, Sales Training relative to Quality Assurance

  • Real estate training and or licensing where required by state

  • Five (5) years of successful related work experience preferred

  • 2+ years Wyndham Sales experience preferred

  • Bachelor’s degree or advanced degree preferred

  • Basic computer skills, including Microsoft Word and Excel

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-27332

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