Onsite Guest Delivery Associate - Smoky Mountains Resort

Put the World on Vacation

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

How You’ll Shine

As a Common Area Attendant, you are a part of a team that ensures guests have a wonderful experience while relaxing and enjoying their vacation at The Smoky Mountains.

Together with a fun and caring team, you’ll:

• Deliver requested item(s) to guest units (coffee, linen, terry, kitchen items, etc.) 
• Correct any cleaning issues requested by the guest after housekeeping hours
• Assist with organizing, cleaning, and maintaining stock levels of inventory.
• Remove trash or inventory from outside of units as needed.
• Respond appropriately to guest request to ensure complete guest satisfaction. 
• Maintain positive guest, owner, and associate relationships
• Promote teamwork and quality service through daily communications and coordination with other departments.
• Ensure compliance with all Wyndham Operating Procedures
• Observe precautions to protect hotel and guest property, and report damage, theft, and found items to supervisors
• Performs other tasks as needed

How You’ll Be Rewarded

• Medical, Dental, and Vision Insurance
• Discounted Hotel & Resort Stays
• Employee Stock Purchase Program
• Tuition Reimbursement
• 401K Retirement Savings with Company Match

What You’ll Bring

• High school diploma or equivalent (Unless there is a legal requirement, experience will be accepted for the education requirement.)
• Familiarity with cleaning products, equipment, and techniques
• Ability to read and comprehend routine instructions, short correspondence and memos
• Excellent customer service skills
• Must be people-oriented and able to work independently or with others as needed
• A professional appearance and positive, can-do attitude
• Ability to work well independently or with others as needed
• Valid Drivers License

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.