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Put the World on Vacation
At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.
The Project Manager is responsible for leading projects and initiatives to on-time completion with achievement of stated objectives and within financial budget. The Project Manager will be responsible for project management activities in compliance with Project Management Methodologies and best practices which include implementing project action plans and deliverables, stakeholder analysis, risk management, resource alignment, managing project work and teams, developing project communication, tracking project cost, business handoff’s, communicating project status to key project members and stakeholders and performing project post mortems. The type of projects that the PM will be driving/supporting include, but are not limited to, software acquisition/construction, business transformation, enterprise level cross-functional projects, senior leadership sponsored and new WD organizational improvement projects. Develops and sustains effective relationships with business partners. The position occasionally requires managing the UAT (User Acceptance Testing) portion of IT-based projects. The position will sometimes have responsibilities to work with external vendors and partners in support of project initiatives. This position has an expectation of managing multiple projects simultaneously.
Essential Job Functions
Perform all project initiation tasks including partnering with the Business Relationship Managers for capital and expense projects in coordination with project sponsor (Charter, Scope Document, BMP, etc.).
Actively involved in the review and selection of external vendors related to the project requirements (if needed).
Works with vendor for SOW costs, coordinating document reviews through legal, finance and other groups (as needed).
Responsible for assisting in securing project funding.
Create overall Project Plans (Schedule and Timelines, Milestones, Communication Plan, etc.).
Creates and executes project work plans and conducts all project changes procedures and approval tasks as appropriate to meet changing needs and requirements.
Identifies resources and assigns individual responsibilities for project support.
Project Execution & Implementation
Track projects against time lines, budget, scope, risk, and end product expectations.
Partners with our other business units such as IT to ensure seamless and on time delivery of projects that span across the enterprise.
Responsible and accountable for delivery of projects on-time, on-budget, and meeting functional and scope specifications
Assesses, prepares and presents project implementation schedules for stakeholder evaluation and approval.
Assists with implementations which require knowledge transfer, SME development or business program absorption to the appropriate business stakeholders.
Conduct project team meetings and hold team accountable for objectives, communicates objectives and ensures completion of deliverables.
Provides regular report outs based on documented Communication Plans (Stakeholder Communications, Status Reports, Project Snapshot, etc.).
Project Monitoring and Controlling
Collaborates with project team, sponsors and/or leadership team to resolve organizational impacts and implement mitigation strategies that protect the baseline operations during the project duration.
Reviews deliverables prepared by team members, prior to implementing.
Effectively applies project methodology and enforces project standards (waterfall and/or agile).
Minimizes exposure and risk on projects.
Ensures all project team members are on-schedule and ensures appropriate and timely information to all relevant parties regarding project status.
Develops and maintains effective working relationships with key internal business partners, including all levels of company management, as well as personnel from multiple cross-functional departments.
Partners with Business Program Managers in order to successfully integrate continuous program management and governance into the operation, and properly close out projects/initiatives.
Performs all project close out activities (lessons learned, budget closures, business transitions etc.).
Ensures project documents are complete, current, and stored appropriately.
Perform audits, identify trends, determine system improvements/impacts and implement change.
Evaluate project risks, issues, dependencies and required business decisions which are critical to achieving project goals and timely implementation.
Business Acumen/Partnership Development:
The Project Manager is expected to develop relevant knowledge of upstream, downstream, internal and external processes that directly impact each line of business we support.
They will collaborate with other business areas to share best practices for efficiency, customer service and business impact.
Must have the ability to influence others, gain buy-in and build effective business relationships.
Minimum Requirements and Qualifications
Bachelor’s degree preferred
Knowledge and skills:
Strong consulting and systems thinking skills.
Exceptional organizational and interpersonal skills
Demonstrated analytical, problem solving, and trouble-shooting skills
Excellent presentation skills with strong ability to present both qualitative and quantitative information in a clear, concise and persuasive manner to all levels of the organization
Demonstrated understanding and application of management approaches for work direction, motivation, performance management, consultation, including influencing without authority
Ability to manage staff in multiple locations (possible light travel required)
Excellent verbal and written communication skills
Exceptional attention to detail
Ability to recognize, prioritize and focus on critical tasks
Strong working knowledge of business systems
Highly motivated and ability to work independently
Understanding of timeshare industry, products, and clubs (preferred)
Minimum of four (4) years of project management or strategic consulting experience in business, including use of accepted project management methodologies
Demonstrated experience in managing projects which impact a large-scale employee and consumer base
Specific knowledge of WD products, club rules, and owner needs preferred
Program Management experience preferred
Demonstrated ability to interact effectively across department lines and with all levels of management preferred
A Place for Everyone
Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to firstname.lastname@example.org, including the title and the location of the position for which you are applying.
Thank you for your interest please submit your application on the next page.
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