Lifestyle & Event Coordinator
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1701 Finance Hailun Center, 440 Hailyn Road, Shanghai, China, 200080
We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Support the delivery of Lifestyle Program as required by the business Provide personalized solutions based on the individual customers requirements with our program Deliver prepared scripts to vendors Document information according to standard operating procedures Design & complete reporting to provide high level detail on product usage & conversion Assist the MS team in managing any feedback or complaints relating to the programs Perform any other task as directed by the Customer Experience Leadership Team Achieve program targets as required by the business
KEY POSITION CRITERIA:
Exceptional written and verbal communication skills Exceptional problem solving & negotiation skills Experience in Business to Business (B2B) relationships preferable Intermediate knowledge in Microsoft products including Access, Excel, Word & Outlook Be thrustworthy, effective and organized Strong personal values regarding customer service, delivering on the promise and integrity in all activities Ability to quickly build rapport at all levels Positive and enthusiastic attitude and ability to inspire same in others Excellent facilitation and teambuilding skills with ability to work with people at all levels Ability to take direction when instructed and to make independent decisions when necessary Ability to work with minimal supervision, remote from the core team
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.