Water, Sport, Sports, Boat, Transportation, Vehicle, Swimming, Diving, Diver, Outdoors

Intern-(2) Margaritaville St Thomas

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Intern-(2) Margaritaville St Thomas

  • 6080 Estate Smith Bay, Saint Thomas, Virgin Islands, U.S., 00802
  • Others - General
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

How You’ll Shine
The Guest Services Intern is responsible for completing daily Front Desk functions. Ensuring that all Owners and Guests receive efficient and courteous service; making them feel welcome during their entire stay through a proactive and positive attitude. 

As a Guest Services Intern, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

Though no two days are the same at Wyndham Destinations, you’ll have the opportunity to:
Bring smiles to guests from around the world by providing warm welcomes
Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions
Process cash and credit card transactions strictly following established procedures
Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities
Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios

Other Responsibilities:
Reserve and confirm reservations for individuals and/or groups
Provide guests with room rate quotes
Respond to guest inquiries and concerns as quickly and completely as possible
Promote teamwork and quality service through daily communications and coordination with other departments

What You’ll Bring
Must be a Matriculated student at UVI.

Minimum Education Requirements: High school diploma or equivalent
Knowledge and Skills: 
Professional appearance and a positive, can-do attitude
Excellent communication skills with the ability to read, write and understand English
Ability to solve problems with a minimum of supervision
Basic math skills and knowledge of proper cash handling procedures
Ability to multitask and work in a fast paced environment
Attention to detail and strong organizing skills
Technical Skills: 
Basic computer and office skills
Hotel hospitality front office system knowledge a plus
Ability to work independently or with others as needed
Job Experience: One year of guest services experience in a hospitality environment or one year of customer service experience in a service or retail environment preferred

A Place for Everyone

 

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-45054

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