Water, Sport, Sports, Boat, Transportation, Vehicle, Swimming, Diving, Diver, Outdoors

In House Marketing Supervisor

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In House Marketing Supervisor

  • 420 Sid Snyder Dr, Long Beach, Washington, United States, 98631
  • Marketing Management
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

Responsibilities:

  • Assists the IH Marketing Manager in overseeing the daily operations and productivity of the IH Marketing Department. 
  • Direct supervision of In-House Marketing staff: interview, hire and train associates; plan, assign and direct work; conduct performance reviews; motivate, reward and provide disciplinary action when necessary (termination and conflict resolution).
  • Maintain total site marketing penetration standards set by management.  
  • Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Owner Arrival report. Prepare daily and weekly status reports to include, but not limited to, Show factors and Penetration rates to be submitted in a timely manner for corporate deadlines.
  • Prepare additional reports deemed necessary by management.
  • Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow. Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies).
  • Maintain copies of invitations and daily tour manifests for reference purposes. Resolve issues pertaining to tour statuses, bookings, coding, etc.
  • Order and maintain departmental supplies (collateral material, uniforms, etc.)
  • Build a “Count On Me” Culture: Continuously exhibit the company’s Count on Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience.

Requirements

  • Wyndham Marketing Experience required
  • 3-5+ years sales and/or marketing experience preferred
  • Proven ability to lead, coach and inspire a team
  • High School Diploma, GED, or equivalent, College Degree in related field preferred
  • Excellent verbal and written communication skills; must maintain a high level of professionalism at all times
  • Ability to effectively coach, counsel and motivate direct reports
  • Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners)
  • Ability to efficiently multi-task and negotiate effectively
  • Working knowledge of marketing databases
  • 2 years supervisory experience preferred
  • Full time availability for weekends and holidays required.

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-44190

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