Water, Nature, Outdoors, Rock, Sea, Ocean

In House Marketer

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In House Marketer

  • Level 1, No.680, Yuya Road, Hainan, China, 572000
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

 

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

首要目标:

    

宾客服务代表主要负责向度假村内外的游客销售旅游景点和短途旅行,并邀请符合我们预先确定的资格标准的客户参加温德姆预览会,换取礼物。宾客服务代表向每一个合格的潜在客户收取固定的旅游费用,按游客人数获得奖金。

    

主要职责(包括但不限于):

   

  • 销售和推广旅游景点和短途旅行
  • 邀请预先确定的合格客户参加温德姆预览会
  • 处理所有来自于客户面对面和电话的咨询
  • 不断更新产品和品牌知识
  • 处理电话询价
  • 在电脑系统中登入客户信息
  • 为客户解释预定的条款
  • 安排收付款
  • 按要求执行日常临时职责
  • 依规定预定合格的旅行团
  • 高度专业具有亲和力
  • 严格按照公司和销售的政策和流程工作
  • 向销售团队交付所需数量的合格旅行团
  • 想所有的客户提供优越的服务
  • 高度的职业敏感性,抓住机会制定计划并执行
  • 为管理层提供节约成本和时效的最新想法
  • 以礼貌和专业的方式接收和处理潜在客户的拒绝
  • 将负面反应转化为可以利用的机会
  • 具有创新能力
  • 具有高度职业道德
  • 高度的忠诚、自律性
  • 优秀的沟通能力,与各类型的客户都能进行良好的沟通
  • 遵守工作时间表,不迟到
  • 按要求参加所有培训和团队会议
  • 支持公司的销售和市场策略
  • 对公司和团队成员表现出积极、礼貌和尊重的态度
  • 员工不得故意将自己或工作场所任何其他人员的健康和安全置于危险之中,也不得故意或不计后果地干扰或滥用为健康和安全提供的任何东西
  • 在工作中展示创新精神和创造能力,改进工作流程和产品
  • 为人正直,做事认真负责,敢于承担责任
  • 有效地和同事和上级沟通,展示领导力价值观。拥有团队合作精神

                                                                                                                                              

岗位要求:

  • 拥有优秀的客户服务和销售技巧
  • 灵活地改变产品、目标、市场和客户偏好
  • 高度客户服务意识和诚信价值观
  • 积极、热情、性格外向
  • 优秀的沟通和聆听技巧
  • 自我激励,目标驱动,成功率高
  • 建立融洽关系的技能
  • 高度的可靠性
  • 独立工作能力和团队合作能力
  • 高度的专业性
  • 身体素质优良
  • 具有团队精神,支持和激励他人
  • 应变能力强,处理拒绝的能力
  • 快速建立融洽关系的能力
  • 良好的问题解决能力和谈判技能强
  • 基本的电脑能力
  • 愿意学习和掌握最新的市场知识
  • 接受轮班和周末上班

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-36251

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