Water, Nature, Outdoors, Rock, Sea, Ocean

Guest Service Associate - Mixed Shift - Club Wyndham Canterbury Resort

Alert me about jobs like this

Not You?

Thank you for your interest please submit your application on the next page.

Guest Service Associate - Mixed Shift - Club Wyndham Canterbury Resort

  • Central Location, Yerba Buena, San Francisco, California, United States, 94109
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

 

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

Pay is $19/hour, must be able to do overnight shifts for 2 days/week. Overnight shift pay is $20/hour.

Summary

The Guest Services Representative is responsible for completing daily Front Desk functions. Ensuring that all Owners and Guests receive efficient and courteous service; making them feel welcome during their entire stay through a proactive and positive attitude. The Guest Service Representative also completes special projects and duties as assigned

Essential Job Functions

  • Performs daily Front Desk functions such as guest check-in and –out, answering phones, completion of shift check-list, processing related transactions, etc.

  • Directs owner and guest requests to correct department.  Responds courteously, efficiently and professionally to guest service requests.

  • Performs light administrative duties such as sending a receiving faxes, making copies, sending e-mail correspondence.

  • Greet, register, establish necessary credit for and issue keys appropriately to guests.  

  • Answer telephones/PBX with proper telephone etiquette and direct calls accordingly. 

  • Receive guest requests and/or complaints and ensure that appropriate actions have been taken.  

  • Answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, and directions. 

  • Communicate with other departments as needed via telephone and two-way radio. 

  • Completed check-out procedures, computes bills, collects payment and makes change for guests as required. 

  • Make, confirm and cancel reservations for guests or answer a variety of questions for guests pertaining to their reservations. 

  • Balance all cash receipts and work performed during shift and performs a bucket check on shift. 

  • Distributes guest and staff mail and messages as necessary. 

  • Post charges for faxes, copies or laundry or charges from the food, beverage or convenience store outlets.

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-33562

Other People Viewed

Work from Home - Virtual Sales Team

WD_US_WVO Wyndham Destinations R-16890 Clearwater Beach Florida United States 100 Coronado Drive, Clearwater Beach, Florida, United States, 33767 Sales Representative Entry Level
Put the World on Vacation At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest va...

Sr. Cybersecurity Engineer, Penetration Tester (Remote / Work From Home)

WD_US_WVO Travel + Leisure Co. R-33246 Phoenix. Little Rock. Hartford. Dover. Orlando. Atlanta. Boise. Galena. Indianapolis. Des Moines. Topeka. Frankfort. New Orleans. Augusta. Annapolis. Detroit. St. Paul. Jackson. Springfield. Lincoln. Las Vegas. Manchester. Parsippany. Albuquerque. Asheville. Bismarck. Columbus. Tulsa. Harrisburg. Pierre. Nashville. Austin. Burlington. Madison. Cheyenne Arizona. Arkansas. Connecticut. Delaware. Florida. Georgia. Idaho. Illinois. Indiana. Iowa. Kansas. Kentucky. Louisiana. Maine. Maryland. Michigan. Minnesota. Mississippi. Missouri. Nebraska. Nevada. New Hampshire. New Jersey. New Mexico. North Carolina. North Dakota. Ohio. Oklahoma. Pennsylvania. South Dakota. Tennessee. Texas. Vermont. Wisconsin. Wyoming United States Work from home, Central City, Phoenix, Arizona, United States, 85001. Work from home, Little Rock, Arkansas, United States, 72201. Work from home, North End, Hartford, Connecticut, United States, 06101. Work from home, Dover, Delaware, United States, 19901. Work from home, Orlando, Florida, United States, 32821. Work from home, Peachtree Center, Atlanta, Georgia, United States, 30301. Work from home, Boise, Idaho, United States, 83701. Work from home, Galena, Illinois, United States, 61036. Work from home, Fountain Square, Indianapolis, Indiana, United States, 46201. Work from home, Capitol Park, Des Moines, Iowa, United States, 50301. Work from home, Topeka, Kansas, United States, 66601. Work from home, Frankfort, Kentucky, United States, 40601. Work from home, New Orleans, Louisiana, United States, 70130. Work from home, Augusta, Maine, United States, 04330. Work from home, Annapolis, Maryland, United States, 21401. Work from home, Detroit, Michigan, United States, 48201. Work from home, Capitol, St. Paul, Minnesota, United States, 55101. Work from home, Jackson, Mississippi, United States, 39201. Work from home, Springfield, Missouri, United States, 65804. Work from home, Lincoln, Nebraska, United States, 68501. Work from home, Las Vegas, Nevada, United States, 89135. Work from home, Manchester, New Hampshire, United States, 03101. Work from home, Greenwood & Hamilton, Parsippany, New Jersey, United States, 07054. Work from home, Albuquerque, New Mexico, United States, 87101. Work from home, Asheville, North Carolina, United States, 28715. Work from home, Bismarck, North Dakota, United States, 58501. Work from home, Columbus, Ohio, United States, 43201. Work from home, Tulsa, Oklahoma, United States, 74008. Work from home, Downtown Harrisburg, Harrisburg, Pennsylvania, United States, 17101. Work from home, Pierre, South Dakota, United States, 57501. Work from home, Nashville, Tennessee, United States, 37201. Work from home, Austin, Texas, United States, 73301. Work from home, Burlington, Vermont, United States, 05401. Work from home, Old Market Place, Madison, Wisconsin, United States, 53701. Work from home, Cheyenne, Wyoming, United States, 82001 IT - Security/Cyber Security Professional
Put the World on VacationAt Travel + Leisure Co. our mission is simple: to put the world on vacation. We turn vacation inspiration into exceptional travel experiences through nearly 20 of the world’s leading travel brands under Wyndham Destination...

Housekeeping Manager - Club Wyndham Ka Eo Kai

WD_US_WVO Wyndham Destinations R-34948 Princeville Hawaii United States 3970 Wyllie Road, Princeville, Hawaii, United States, 96722 Housekeeping Manager
Put the World on Vacation At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest va...
Alert me about jobs like this

Not You?

Thank you for your interest please submit your application on the next page.