Guest Experience Host (On-Site Marketing)
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7 Winston Street, Kirra Beach, Queensland, Australia, 4225
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
If you’re confident, people-focused, and enjoy face-to-face engagement, this is your opportunity to join our Kirra Beach team in a guest-facing marketing role.
As a Guest Experience Host (Marketing), you’ll combine front-of-house hospitality with on-site marketing — welcoming guests, building rapport, and booking guests into livestream sales tours.
WHAT YOU'LL DO
Welcome and register owners and guests at the front desk
Engage guests face-to-face to build rapport and generate livestream tour bookings
Qualify prospects and book appointments for livestream Sales Centres
Promote the benefits of the Travel & Leisure community
Work closely with Resort Operations to deliver a seamless guest journey
Meet individual and team KPIs
Complete required system updates and paperwork
Weekend and public holiday availability is required.
WHAT YOU'LL BRING
Experience in hospitality, customer service, or face-to-face marketing
Strong communication skills and confidence engaging guests in person
A positive, energetic, and self-motivated approach
Professional presentation and attention to detail
Computer literacy; PMS experience (Hirum, Fidelio, Opera) advantageous
Ability to work flexible shifts including weekends and public holidays
WHAT'S IN IT FOR YOU?
Attractive incentive and recognition program
Career growth within a global, values-driven organisation
Professional development opportunities
Discounted stays across Australia, Fiji, and New Zealand
WHY YOU'LL LOVE IT
This role is ideal if you enjoy guest interaction, performance targets, and face-to-face marketing, with exposure to livestream sales environments.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.