Water, Nature, Outdoors, Rock, Sea, Ocean

General Manager

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General Manager

  • 316 Port Douglas Road, Port Douglas, Queensland, Australia, 4877
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

GO WHERE OPPORTUNITY IS EVERYWHERE.

Discover a career fuelled by possibility at Wyndham Destinations - wherever you want to take your career, let’s get there together. 

If you are passionate about creating exceptional experiences for both your guests and staff, join our Port Douglas team as the General Manager today!

How You’ll Shine

This is a hands on position ideal for a hospitality professional, who has proven operational knowledge and experience as well as the ability to effectively interact with and service guests. Industry experience or exposure to Vacation Ownership would be highly regarded but not essential.

The General Manager is responsible for the daily operational success of the resort and interacts with Club Wyndham Owners, guests, apartment owners, all resort departments, vendors, the community and the corporate office.  

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • professional development funding
  • discounted hotel stays across Australia, Fiji, New Zealand
  • subsidised private health cover*

What You’ll Bring

To be successful in this role, you will be:

  • You will be a Customer Experience superstar with a passion for creating personalised and memorable holiday experiences for our Club Wyndham owners and guests through meaningful conversations
  • Proven experience in leading and engaging a driven team to provide an optimal Customer Experience in a resort environment
  • Operational knowledge and experience in all hotel departments with a strong focus on rooms divisions, food and beverage as well as revenue and yield management.
  • Ability to build strong relationships with key internal and external stakeholders including Body Corporate
  • Proven experience in driving and achieving top line revenue and bottom line results
  • Eye for detail and an analytical mind
  • Ability to develop a budget and make sound decisions to ensure the hotel operates efficiently
  • Experience in the Sales and Marketing of accommodation
  • Strong Revenue Management skills
  • Effective leadership, organisational and interpersonal communication skills
  • An open door policy with the ability to train, coach, counsel and develop employees
  • Ability to hold Resident Letting Agent licence

Where You’ll Begin Your Journey

Club Wyndham Port Douglas is ideally located five minutes’ walk from world-renowned Four Mile Beach and a short drive to the centre of Port Douglas. It is one of the most beautiful tropical holiday destinations and the only place on the planet where two World Heritage listed areas meet – the Great Barrier Reef and the Daintree Rainforest. The resort provides a relaxed tropical oasis set amongst rainforest gardens surrounding a unique pocket of Melaleuca Rainforest.

Wyndham Destinations Asia Pacific develops, markets and sells vacation ownership interests in a network of 51 resorts across Australia, New Zealand, Fiji, Bali, Thailand, Hawaii, Japan and Europe and serves more than 60,000 vacation owners in Club Wyndham South Pacific. Wyndham Destinations Asia Pacific is a division of Wyndham Destinations (NYSE: WYND) the world’s largest vacation ownership and exchange company with more than 25,000 associates worldwide. The Pacific corporate offices are located on the Gold Coast in Australia. Across the Asia Pacific region, we have offices in Singapore, Shanghai, Indonesia, Thailand, Japan and Clark in the Philippines.

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-38784

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