Water, Nature, Outdoors, Rock, Sea, Ocean

Front Desk Agent - Wyndham Ocean Blvd.

Alert me about jobs like this

Not You?

Thank you for your interest please submit your application on the next page.

Front Desk Agent - Wyndham Ocean Blvd.

  • Central Location, Myrtle Beach, South Carolina, United States, 29582
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

 

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

Summary

The Guest Services Representative is responsible for completing daily Front Desk functions. Ensuring that all Owners and Guests receive efficient and courteous service; making them feel welcome during their entire stay through a proactive and positive attitude. The Guest Service Representative also completes special projects and duties as assigned

Essential Job Functions

  • Performs daily Front Desk functions such as guest check-in and –out, answering phones, completion of shift check-list, processing related transactions, etc.
  • Directs owner and guest requests to correct department.  Responds courteously, efficiently and professionally to guest service requests.
  • Performs light administrative duties such as sending a receiving faxes, making copies, sending e-mail
    correspondence
  • Greet, register, establish necessary credit for and issue keys appropriately to guests.  
  • Answer telephones/PBX with proper telephone etiquette and direct calls accordingly. 
  • Receive guest requests and/or complaints and ensure that appropriate actions have been taken.  
  • Answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, and directions. 
  • Communicate with other departments as needed via telephone and two-way radio. 
  • Completed check-out procedures, computes bills, collects payment and makes change for guests as required. 
  • Make, confirm and cancel
    reservations for guests or answer a variety of questions for guests pertaining to their reservations. 
  • Balance all cash receipts and work performed during shift and performs a bucket check on shift. 
  • Distributes guest and staff mail and messages as necessary. 
  • Post charges for faxes, copies or laundry or charges from the food, beverage or convenience store outlets.

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-31667

Other People Viewed

Vice President, Marketing - Panorama Travel Solutions

WD_US_Resort_Condominiums_International Panorama R-31202 Orlando Florida United States Central Location, Orlando, Florida, United States, 32821 Marketing Management Vice President
Put the World on VacationAt Panorama our mission is simple: to put the world on vacation. As the world’s foremost membership travel business and part of Travel + Leisure Co., we bring a broader perspective through our brands, including RCI, the la...

Special Events Coordinator - Marketing Programs

WD_US_WVO Wyndham Destinations R-32494 Orlando Florida United States Central Location, Orlando, Florida, United States, 32821 Marketing - General Professional
Put the World on Vacation At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest va...

Barista - Club Wyndham Ocean Walk Resort

WD_US_WVO Wyndham Destinations R-32272 Daytona Beach Florida United States 300 N Atlantic Avenue, Daytona Beach, Florida, United States, 32118 Food & Beverage Entry Level
Put the World on Vacation At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest va...
Alert me about jobs like this

Not You?

Thank you for your interest please submit your application on the next page.