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Sales and Customer Service Representative

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Sales and Customer Service Representative

  • Central Location, Indianapolis, Indiana, United States, 46032
  • Full Time
  • Panorama

Put the World on Vacation

At Panorama our mission is simple: to put the world on vacation. As the world’s foremost membership travel business and part of Travel + Leisure Co., we bring a broader perspective through our brands, including RCI, the largest vacation exchange company, 7Across, Love Home Swap, the Registry Collection, @Work International, and the Alliance Reservations Network. Together we’re shaping the future of the travel industry as we deliver new vacation possibilities.

Do you love to travel?

Do you love providing customer service and helping others?

Does getting paid to help others plan their travel experience sound fun? 

Don’t want to work Nights, Don’t want to work Weekends !

If you answered yes to these questions, then the 7Across Sales and Customer Service Representative (AKA "Getaway Guide") position is the perfect career opportunity for you! 

It's time to travel  at 7Across we are on a mission to connect our members with their best vacations yet.  We want to spark exploration to every corner of the globe, while delivering you simple, great value, transparent travel options.  With 7Across it is easy to go more places, see more faces and cover more bases. All with lower fees and less fine print.  If that isn't a win-win-win, we don't know what is.

This position offers a hybrid schedule (a combination of working from home 2 days/week and working in the office 3 days/week).

Here is what you need to know :

  • Applicants must be a current Indiana resident

  • 6 week remote comprehensive training program designed to make you successful, 9:30 a.m.- 6:00 p.m.

  • Work Times/Schedule will be Monday through Friday: 9:30a.m. – 6:00p.m. No Nights – No Weekends

  • This role provides world class levels of customer service to our members while selling vacation products and services vie email, inbound and outbound calls.

  • Getaway Guide will speak to 7Across members to assist in a variety of booking (i.e. time share exchange, bonus weeks, rentals)

  • Call center and sales experience helpful, but not required

  • Position requires guides to meet individual, team and departmental goals and performance standards

  • The average first year compensation is $15.50/hour

  • Additional earning opportunities include monthly contests, incentives and recognition programs

What are the perks for YOU?

  • FREE Resort accommodations annually!

  • Discounted Resort Rentals and Annual Vacation Allowance

  • Generous Paid time off including a paid day to give back to the community

  • Eleven Paid Holidays per year

  • Priority focus on cleanliness of building and social distancing protocols

  • Casual Dress Policy

  • Onsite Gym

  • Tuition & Certification Reimbursement Programs

  • Medical/Dental/Vision Insurance, 401K, Employee Stock Purchase Program

  • Advancement Opportunities

Qualifications:

  • High School Diploma or GED required

  • Bi-lingual Spanish is a plus

  • Interest in travel is a huge plus!

  • Previous sales experience is preferred but not required

  • Previous customer service experience

  • 6 months of RCI experience preferred but not required

  • Highly motivated and strong desire to achieve individual and team goals

  • Must be reliable and coachable with a desire to learn

  • Must have strong communication and problem solving skills

  • Computer proficiency including Internet navigation ability is a must

  • Pre-employment Background Check Required

Remote / Work from Home Requirements:

  • Must have a high speed internet connection and modem

  • Dedicated office/work space

  • Home Owners/Renters Insurance

7Across is proud to have been recognized for our unique fun and engaging culture! Be one step closer to joining the 7Across family by completing online application. We look forward to hearing from you soon.

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-38721

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