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Customer Liaison Manager

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Customer Liaison Manager

  • Level 7, 1 Corporate Court, Bundall, Queensland, Australia, 4217
  • Sales - General
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

GO BEYOND WHAT’S BEEN DONE BEFORE.

At Wyndham Destinations, you’ll be part of a team that believes change can lead to exciting new destinations. Join our Sales team as the Customer Liaison Manager today!

How You’ll Shine

In this role you will be facilitating a seamless transition from sales person to contract and finance document review and explanation. You will ensuring a balance between the sales experience and document and quality assurance review process.

You will also be responsible for obtaining all required documentation and details in relation to completion of sale and credit underwriting requirements.

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • combination of in-office and work from home flexibility
  • newly refurbished modern office environment
  • professional development funding
  • discounted hotel stays across Australia, Fiji, New Zealand
  • subsidised private health cover*

What You’ll Bring

To be successful in this role, you will have:

  • Excellent written and verbal communication skills including the ability to build relationships with key stakeholders across all levels of the business
  • Demonstrated empathy and the ability to build upon other people’s ideas
  • Proven ability to implement alternative methods to achieve goals in the face of obstacles
  • Proven leadership, motivating, coaching and performance management skills
  • Proven ability to communicate with customers internal or external in professional manner ,
  • Have strong of understanding finances,
  • Previous experience in a Telesales environment,
  • Ability to meet tight reporting deadlines without compromising quality
  • Effectively work under pressure and be able to meet deadlines and KPI’s as set by the Team Leader.

Where You’ll Begin Your Journey

Wyndham Destinations Asia Pacific develops, markets and sells vacation ownership interests in a network of 51 resorts across Australia, New Zealand, Fiji, Bali, Thailand, Hawaii, Japan and Europe and serves more than 60,000 vacation owners in Club Wyndham South Pacific. Wyndham Destinations Asia Pacific is a division of Wyndham Destinations (NYSE: WYND) the world’s largest vacation ownership and exchange company with more than 25,000 associates worldwide. The Pacific corporate offices are located on the Gold Coast in Australia. Across the Asia Pacific region, we have offices in Singapore, Shanghai, Indonesia, Thailand, Japan and Clark in the Philippines.

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-38767

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