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Customer Liaison Agent

Customer Liaison Agent

  • Level 7, 1 Corporate Court, Bundall, Queensland, Australia, 4217
  • Sales - General
  • Full Time

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

GO WHERE NO TWO DAYS ARE THE SAME!

At Wyndham Destinations, we believe in the impact of a helping hand and the power of vacations. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Sales team as the Customer Liaison Agent today!

How You’ll Shine

In this role you will be reviewing and perform credit underwriting / unsuitability assessment for our Consumer Finance loan applications. Ensuring all relevant documentation is complete and accurate while showing excellence in customer service and a demonstrated ability to work to tight timelines.

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • combination of in-office and work from home flexibility
  • newly refurbished modern office environment
  • professional development funding
  • discounted hotel stays across Australia, Fiji, New Zealand
  • subsidised private health cover*

What You’ll Bring

To be successful in this role, you will have:

  • Excellent communication skills including, phone manner, verbal and written communication
  • Proven ability to communicate with customers internal or external in professional manner ,
  • Have strong of understanding finances,
  • Previous experience in a Telesales environment,
  • Be flexible,
  • Demonstrate good organizational and time management skills.
  • Effectively work under pressure and be able to meet deadlines and KPI’s as set by the Team Leader.
  • Proven skills in attention to detail and accuracy of work produced,
  • Ability to work as a team player, be supportive of co-workers and be willing to contribute to a positive working environment

Where You’ll Begin Your Journey

Wyndham Destinations Asia Pacific develops, markets and sells vacation ownership interests in a network of 51 resorts across Australia, New Zealand, Fiji, Bali, Thailand, Hawaii, Japan and Europe and serves more than 60,000 vacation owners in Club Wyndham South Pacific. Wyndham Destinations Asia Pacific is a division of Wyndham Destinations (NYSE: WYND) the world’s largest vacation ownership and exchange company with more than 25,000 associates worldwide. The Pacific corporate offices are located on the Gold Coast in Australia. Across the Asia Pacific region, we have offices in Singapore, Shanghai, Indonesia, Thailand, Japan and Clark in the Philippines.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Job Requisition: R-61694

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