Put the World on Vacation

At Travel + Leisure Co. our mission is simple: to put the world on vacation. We turn vacation inspiration into exceptional travel experiences through nearly 20 of the world’s leading travel brands under Wyndham Destinations, Panorama, and Travel + Leisure Co. Together we’re shaping the future of the travel industry by creating new possibilities for vacationers. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business. 

***This position is a hybrid role working in center 3 days per week and remote 2 days per week. Successful candidate must be local to Indianapolis area for this reason.

Job Summary:

The Contract Recruiter for our Inbound Contact Center in Carmel, IN will strategically source, identify, screen and refer quality call center applicants to our hiring managers while supporting our "Hospitality with Heart" culture. This position will be responsible for filling high volume New Hire classes for hourly Inbound Call Center Representative positions.

Responsibilities:

• Perform Full Cycle recruiting for Non Exempt (Hourly) job openings for Inbound Customer Service Representative positions for the contact center

• Responsible for creating requisitions in ATS (workday), reviewing resumes, prescreening/interviewing candidates, scheduling interviews and partnering with hiring manager through the selection and offer process up to onboarding on Day 1

• Proactively source and identify talent using traditional and non-traditional resources to identify and attract quality candidates such as posting on job boards, sourcing passive candidates from resume databases, and attending career fairs

• Actively promote the RCI/Panorama brand and employment opportunities through social media

• Administer appropriate pre-employment assessments

• Develop and maintain an excellent relationship with internal and external business partners including human resources

• Communicate important employment information during delivery of employment offers (i.e. benefits, compensation, position requirements and expectations, etc.) and keeping candidates engaged and informed leading up to their start date.

Minimum Qualifications:

Job experience

• 1 + years Non-Exempt Recruiting experience preferably in a high volume call center

• Demonstrated experience partnering with business leaders and providing full life cycle recruiting for a variety of business service groups

• Experience recruiting in Indianapolis area and familiar with local sourcing channels

• Experience recruiting for remote positions a plus

Technical Skills

• Intermediate to Advanced PC skills in MS Word, Excel, PowerPoint and Outlook

• Prior experience using recruiting tools such as assessments, virtual interviewing, and for marketing materials

• Skills in MS SharePoint preferred

• Proficiency in Applicant Tracking Systems required; workday preferred

• Ability to conduct Boolean string resume/profile searches

Knowledge and skills

• Ability to work independently with minimal supervision

• Ability to be creative in thought to try nonconventional recruitment techniques

• Competitive spirit, driven to succeed in a goal driven environment

• Strong elevator pitch when describing the role and company culture to prospective candidates, effectively selling the company's value proposition

• Demonstrated strong proactive recruiting, sourcing, interviewing, negotiating and networking skills

• Detail oriented with strong organizational and time management skills

• Strong attention to detail and effective multitasker

• Demonstrated flexibility, adaptability and ability to handle pressure

• Effective relationship building skills.  Able to work with others and communicate effectively to all levels including executive

• Must be professional and possess a high level of confidentiality

• Excellent interpersonal, written and verbal communication skills

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.