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Consumer Finance Officer

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Consumer Finance Officer

  • Level 7, 1 Corporate Court, Bundall, Queensland, Australia, 4217
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

 

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

Go Where Opportunity Is Everywhere.  ​

At Wyndham Destinations, every day is an adventure where drive meets opportunity. We are seeking an experienced Consumer Finance Officer to join our Consumer Finance team on a full time 3 month contracted basis!

How You’ll Shine

As the Consumer Finance Officer you will be responsible for providing excellent customer service, taking ownership to ensure that queries have been actioned to the satisfaction of the customer and the business within a reasonable time frame.

You will also be responsible for the following:

  • Maintaining, controlling and effectively managing the prevention and collection of delinquent accounts for various portfolios including servicing to our customers.
  • Providing assistance and support to our owners, developing and maintaining our ongoing relationship, encouraging them to use their ownership.

What You’ll Bring

To be successful in this role, you will have:

  • Excellent time management and self motivation and management skills
  • An understanding of the regulatory credit risk framework under Anti-Money Laundering (AML), Privacy Act Australia and New Zealand (Privacy) and Debt Collections.  Annual Training will be provided.
  • Flexible, adaptable with ability to work in a fast paced environment.
  • Flexibility to work rostered hours when requested.  
  • Intermediate level Microsoft Office
  • Ability to negotiate, be patient, persevere and show empathy to our customers
  • Experience in a collections or call centre environment

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • combination of work from home and office
  • newly-refurbished modern office space
  • professional development funding
  • discounted hotel stays across Australia, Fiji, New Zealand
  • subsidised private health cover upon successful completion of probation

Where You’ll Begin Your Journey

Wyndham Destinations Asia Pacific develops, markets and sells vacation ownership interests in a network of 51 resorts across Australia, New Zealand, Fiji, Bali, Thailand, Hawaii, Japan and Europe and serves more than 60,000 vacation owners in Club Wyndham South Pacific.

Wyndham Destinations Asia Pacific is a division of Wyndham Destinations (NYSE: WYND) the world’s largest vacation ownership and exchange company with more than 25,000 associates worldwide. The Pacific corporate offices are located on the Gold Coast in Australia. Across the Asia Pacific region, we have offices in Singapore, Shanghai, Indonesia, Thailand, Japan and Clark in the Philippines.

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-36587

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