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Conference & Administration Manager

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Conference & Administration Manager

  • 2128 Phillip Island Road, Cowes, Victoria, Australia, 3922
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

 

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

How You'll Shine
The Conference & Administration Manager is entrusted with seeking out and winning conference/events and accommodation business, by maintaining current and securing new business through face to face sales calls, telesales and onsite guest relations activities.

Responsibilities include, but are not limited to:

  • Effectively perform all duties of: Functions, special events and related F&B services, including owner and guest service displaying proper telephone manner techniques, becoming knowledgeable of the local area and completing resort paperwork in a timely and efficient manner
  • Create inspiring and fun activities and culinary promotional programs, with a range of attractive activities and functions for guests.
  • Develop and work to a marketing budget for conference and events set in collaboration with the annual budget
  • Contact and develop potential leads, meeting targets set in the budget in association with the General Manager
  • Create internal and external correspondence ensuring that communication is clear, concise, within time restrictions and current.
  • Deliver the venues product to potential clients, through providing quotations, site inspections and sales information regarding venue(s).
  • Prepare and represent the Hotel at the required Exhibitions  and Trade shows
  • Support the Front Office with all aspects of Administration
  • Perform cash and electronic banking duties
  • Perform Check In & Registration of Guests as required
  • Maintain relationship’s with clients to ensure that customer satisfaction is being obtained and repeat business is generated
  • Ensure that the product is promoted in a successful manner and that current client database is on a call cycle.
  • Promote venue to clients, working with Front Office to meet occupancy projections
  • Successfully recruit, select and induct suitable food and beverage / function staff in line with company policies and procedures
  • Identify and facilitate any staff training and development requirements

How You'll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • $1,000 Sign on & Stay Bonus*
  • Professional development funding
  • Discounted hotel stays across Australia, Fiji, New Zealand
  • Subsidised private health cover*

What You’ll Bring

The successful applicant must:

  • Be Competent in multi-tasking and enjoy working in a dynamic and busy environment
  • Always conduct yourself in a professional manner that reflects the company in a positive manner
  • Have a 'can-do' attitude, eye for detail and display enthusiasm at all times
  • Previous experience within a hotel maintenance environment would be preferable.
  • Ability to work unsupervised and an exceptional eye for detail are key requirements of this role

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-37393

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