Cash Management Associate - Hybrid

Put the World on Vacation

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

The Cash Associate position encompasses numerous functions in the Cash and Banking Operations area. This position facilitates cash flow by contributing to the processing of automated and manual customer payments. The position verifies and accurately posts manual customer payments the same day as received and deposits payments into the appropriate bank account dependent on product and entity.  The position keys returned loan, dues, and down payments as well as adjustments and file exceptions to owner accounts.  Additionally, the position responds to internal customer inquiries, including escalated inquiries that require immediate attention and resolution.

Responsibilities include, but are not limited to:

• Process all manual payments and payment files daily to include batching, coding, scanning, keying, and depositing

• Process all daily adjustments to owner accounts and proactively take steps to prevent similar issues

• Process all returned payments and file exceptions daily

• Research, resolve, and respond to internal customer inquiries in a timely manner, including escalated issues that require immediate attention

• Support ACH bank desk by initiating or approving ACH transfers between various bank websites

• Performs other duties as assigned

Minimum Requirements and Qualifications

Education

• High School Diploma or GED equivalent

Knowledge and skills

• Excellent verbal and written communication skills

• Detailed, accurate and thorough

• Ability to adapt to changes and a demanding work environment

• Must possess time management and organizational skills

• Responsive to internal customer requests

• Meet or exceed deadlines

Technical Skills

• Intermediate skills in Excel preferred

• Basic computer skills required in MS Word, PowerPoint, and Outlook

Job experience

• 1-2 years Cash or Banking experience

Unless there is a legal requirement, experience will be accepted for the education requirement

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.