Call Transfer Reprsentative
2F-1 Business Center 9, Philexcel Business Park, Clark Freeport Zone, Pampanga, Philippines, 2023
We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
A Call Transfer Representative will contact prospective customers over the phone with the intention of selling marketed vacation packages which will enable them to tour our resorts and purchase the product to become owners.
Essential Job Functions:
Responsibilities include, but are not limited to:
Responsible for contacting prospective customers through inbound calls with the intention of selling vacation ownership (85%)
Attend meetings as required (5%)
Ensure compliance with; Quality Assurance, Do Not Call Regulations, MCCO Performance Expectations (5%)
Set and review weekly performance goals (5%)
Minimum Requirements and Qualifications:
Successful completing of on boarding training
All associates are responsible for ensuring that they remain up to date on all required courses
Participate in coaching sessions
Knowledge and skills
Excellent communication skills
Strong client focus
Sales minded professional (hospitality, sales, call center, server, or marketing experience)
Ability to overcome objections
Ability to work in a goal and performance based environment
Deliver on the Wyndham promise
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.