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Business Operations Coordinator III

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Business Operations Coordinator III

  • Central Location, Orlando, Florida, United States, 32821
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

 

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

Position Description:  The Business Operations Coordinator III is responsible for reporting all In-house marketing data in a timely and accurate manner.

Provide Marketing Manager and team with daily and weekly arrivals reports from the front desk system.  Assist with the assignment of arrivals on a daily basis.

.Research upcoming arrivals for accountability and correction on reservation codes to reflect appropriate guest type.  Provide requested data/owner sheets to sales and marketing as requested by the Marketing Manager.

.Maintain a daily and weekly tour manifest noting date and time of provided tour slots.  Distribute the information to tour reception, sales and marketing leaders on
        site.

.Ensure all reported arrivals and tours are accurate.  Monitor Focus (RCC) and CRS match up on a daily basis.   This includes clean-up of any outstanding pending tours, dispositioning, canceling of tours in CRS, and submission of change requests to corporate support team when necessary.    

.Communicate and partner with tour reception to ensure accurate tour
        status.                                                                                    

.Complete TM file by deadline on a weekly basis. The TM file is used to determine Marketing Coordinator’s pay and accuracy is
        imperative.  Complete and submit payroll commission’s sheet for all Marketing Coordinators with Marketing Manager’s approval.


*Depending on the size of the site and the admin team, administrative duties can vary site to site.

Qualifications:

Extensive knowledge of Microsoft programs including Word, Excel and Outlook, Safari

Knowledgeable of iPad set up, distribution, upgrades. Must be able to perform audit of iPads and technical support for systems devices on site

Must be able to work independently and interact with other departments within the company

Knowledge of Wyndham’s computer operating systems (Focus, Flash, RCC, CRS, Epiphany, Hyperion, Workday and mainframe) is preferred

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-34900

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