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Business Continuity Specialist

Business Continuity Specialist

  • Central Location, Orlando, Florida, United States, 32821
  • HR Administration
  • Full Time

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. With a focus on vacation ownership, travel memberships, and exchange programs, we’re shaping the future of leisure travel by creating new possibilities for vacationers. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Business Continuity Specialist role will support the Business Continuity Director to ensure that Travel + Leisure Co.'s personnel and assets are protected in the event of crisis or disaster situations.  This will include a variety in day-to-day operations, including but not limited to managing the emergency communication software, supporting the implementation of business continuity planning, and working to continuously test and improve emergency preparedness and recovery plans.

How You'll Shine:

  • Support the Director in aligning all Business Continuity planning, initiatives, and goals with organizational goals

  • Assist with managing 3rd party Business Continuity vendors

  • Maintain current knowledge of industry trends and Business Continuity best practice

  • Develop and execute maintenance and testing programs for all BC plans

  • Direct and supervise Business Continuity plan maintenance and update processes

  • Assist with conducting Business Impact Analysis (BIAs) & Risk Assessments of key processes and resources to identify specific Business Continuity needs

  • Conduct risk assessments of emergency response preparedness and identify program gaps, analyzing potential business impact of unpredictable business interruptions such as natural disasters, security breaches, legal claims, and market disruptions

  • Address lessons learned and implement corrective actions identified through annual testing or through post-event action reports

  • Manage emergency communication software, campaign for all associates to keep emergency contact information up to date, and update notification templates

  • Lead recovery efforts during a disaster using the established response strategies to ensure consistency

  • Support Lead Planner, Emergency Management Team Lead (EMT Lead), and Business Continuity teams during a crisis event

  • Ensure consistent, thorough, and accurate communication on incidents while maintaining accurate distribution lists

  • Support communication process between sites and Director of Business Continuity

  • Manage the shared inbox and respond to queries within a timely manner

  • Promote awareness of Emergency Preparedness, Disaster Recovery, and Business Continuity policies, standards, plans, and processes

  • Document and track all incidents in the Business Continuity SharePoint

  • Maintain all safety collateral for corporate sites and resorts up to date

  • Review intelligence reports and current events to assess potential business interruptions

  • Review Worldcue Trip information, Trip Sync, Emergency Reporting Service, and Worldcue Login Summary reports to verify information and escalate concerns

  • Update the annual Business Continuity Report and Business Continuity's portion of the annual Sustainability Report

What You'll Bring:

  • High school or equivalent

  • Bachelor's Degree in related field desired

  • Certified Business Continuity Planner (CBCP), Certified Functional Continuity Planner (CFCP), or Certified Recover Engineer (CDRE) preferred.

  • FEMA related training in emergency preparedness, emergency operations, preferred.

  • Demonstrated influencing skills with the ability to align stakeholders

  • Ability to work nights and weekends during a crisis event

  • Ability to travel 20%

  • 2-4 years of related experience - risk analysis, business impact analysis, business continuity planning, crisis management, or emergency response management

  • Experience in the hospitality industry preferred

How You'll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

  • Medical
  • Dental
  • Vision
  • Spending accounts
  • Life and accident coverage
  • Disability
  • Voluntary income protection benefits
  • Wellness program
  • Employee Assistance Program
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Job Requisition: R-60455

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