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Business Analytics Analyst (Owner Services)

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Business Analytics Analyst (Owner Services)

  • Central Location, Orlando, Florida, United States, 32821
  • Full Time
  • Travel + Leisure Co.

Put the World on Vacation

At Travel + Leisure Co. our mission is simple: to put the world on vacation. We turn vacation inspiration into exceptional travel experiences through nearly 20 of the world’s leading travel brands under Wyndham Destinations, Panorama, and Travel + Leisure Co. Together we’re shaping the future of the travel industry by creating new possibilities for vacationers. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business. 

The Business Analytics Analyst will help drive the success of the business by providing business analyses and analytical solutions to guide management and operational decision-making. The individual will work on projects dealing with key performance metrics tracking, financial and business assessments of potential strategic initiatives, business forecasting and modelling, merchandising and other ad hoc requests. The solutions could range from dashboards in advanced BI content to exploratory analysis and impact assessments that leads to strategic recommendations. This position will work collaboratively with associates across different levels, functions, business units and regions to support all brands.

Responsibilities include, but are not limited to:
• Decision Support – Take owner, customer and transactional data to develop recommendations that assist business decisions pertaining to but not exclusive to owner/customer behavior, inventory/business performance, campaign management and Marketing spend decisions.

•Deep Dive Analysis – Define which data will be needed to understand product and business performance, and to answer questions posed by stakeholders. Recommend courses of action based on the data gathered.

• Reporting/Innovation – Works closely with the Business Intelligence Team to create meaningful and insightful reporting that tracks and measures performance across a variety of business units and drive actions, while identifying areas of opportunity to improve reporting efficiencies.

• Exploratory Analysis/Modelling – Responsible for collection, cleaning and processing of data to identify patterns and trends to answer business questions and improve decision making process.

• Communication – Communicate findings and recommendations to all levels of the organization in a clear and concise manner.

• Collaboration – Collaborate with fellow team members as well as external teams in sales and marketing, finance, inventory/revenue management and others on projects and new business initiatives.

Minimum Qualifications:
Education

  • Bachelor’s degree in Business, Marketing, Economics, Finance, Math, Statistics, or closely related field

Job experience

  • Two (2) years of experience in an analytical role in sales & marketing, finance, inventory/revenue management, strategy, consulting or related field

Technical Skills

  • Strong knowledge of programming language such as SAS, SQL, Snowflake or Python

  • Advanced skills in Excel, PowerPoint and Word is required

  • Sufficient in one of the advanced visualization tools is a plus: Power BI, Tableau, etc.


Knowledge and skills

  • Strong analytical skills; ability to extract, manipulate and analyze data to provide strategic and actionable insights

  • Excellent interpersonal, written and oral communication skills

  • Ability to multi-task and manage deadlines

  • Ability to work in a cross-functional team environment

  • Travel/Hospitality experience a plus, but not required

  • Diligent, driven and demonstrates intellectual curiosity driving high quality analytical insights

  • Ability to combine technical expertise with business acumen and communication skill to design, develop and communicate solutions to complex business problems is required.

  • Educational or work experience in utilizing quantitative data analysis, statistics & data mining to solve business problems.

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-33006

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