We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Discover a career fuelled by possibility at Wyndham Destinations - wherever you want to take your career, let's get there together. 

We are currently looking for an experienced hospitality professional to assist in leading the team as the Assistant General Manager for our flagship property on Denarau Island in Fiji.

How You’ll Shine

Responsible for all resort operations in absence of the General Manager.  You will be responsible for overseeing the efficient and successful operations of all facets of the Resort and will lead the team to ensure guests and Club Wyndham Denarau Owners are provided with a memorable experience.

• Assist in building, developing and managing an engaged resort team with a Hospitality with HEART attitude
• Provide regular coaching, mentoring and feedback to the team to ensure continued development and identify training needs
• Assist Department Managers in recruitment, hiring and training of all staff, to assure adequate staffing levels at all times, with the budget guidelines
• Assist Departmental Managers with establishment of ongoing training program
• Establish service quality standards based on internal customer requirements
• Identify trends/root causes and take action to ensure desired results are achieved
• Effectively handle complaints and ensure a win-win solution is created
• Develop and sponsor initiatives that foster open communication
• Consult with appropriate stakeholders to obtain agreement or remove barriers before implementing change
• Assure execution of administrative functions in a timely, accurate manner
• Assist the Finance Manager and General Manager in preparation and submitting operational financial reports for head office
• Assists General Manager in implementing and monitoring sales & marketing strategies
• Maintain strong working relationships with major suppliers such as wholesalers, retail outlets
• Utilise various tools to maximise revenue opportunities at all times
• Ensure yield management and up-selling practices are implemented
• Ensure all departments follow procedure when ordering inventory and capex items
• Maintains a working relationship with vendors, concessionaires and suppliers.
• Responsible for the successful completion of department related assigned projects.
• Ensure appropriate financial controls and revenue generating opportunities are maintained in order to achieve budget

How You'll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

• Subsidised Private Health Insurance
• Professional Development Funding
• Lifestyle Discounts
• Discounted hotel stays across the South Pacific
• Development Opportunities
• Great Team Environment

What You'll Bring

To be successful in this role, you will be:

• Minimum of 5 years’ experience in a senior management role, preferably with a global hospitality company
• Ability to manage multiple outlets including F&B, Front Office, Activities, Maintenance and Grounds & Gardens
• Strong financial and business acumen and relevant business tertiary qualifications
• Assurance practices and required standards
• Good working knowledge of Opera PMS and Micros POS is desirable
• Impeccable service and presentation standards
• Effective leadership and interpersonal communication skills

Where You'll Begin Your Journey

Club Wyndham Denarau Island is one of our most popular resorts for a family holiday or romantic getaway. It’s easy for guests to relax and enjoy Fiji’s laid-back pace with the resort’s spacious accommodation including one, two and three-bedroom apartments. The resort also boasts outstanding resort facilities including a large lagoon style swimming pool, outdoor spa, swim-up pool bar with wet and dry seating, kids’ club, direct beach access and a Mexican themed restaurant.

The resort is conveniently positioned right in the heart of Fiji’s tourist centre and 15 minutes by car from Nadi Town on Denarau Island. There are beaches, tropical gardens, an 18-hole golf course, tennis courts, a tantalising variety of restaurants, boutiques, drinking spots, and a marina and port alive with adventure and cruise boats.

Wyndham Destinations Asia Pacific develops, markets and sells vacation ownership interests in a network of 51 resorts across Australia, New Zealand, Fiji, Bali, Thailand, Hawaii, Japan and Europe and serves more than 60,000 vacation owners in Club Wyndham South Pacific. Wyndham Destinations Asia Pacific is a division of Wyndham Destinations (NYSE: WYND) the world’s largest vacation ownership and exchange company with more than 25,000 associates worldwide. The Pacific corporate offices are located on the Gold Coast in Australia. Across the Asia Pacific region, we have offices in Singapore, Shanghai, Indonesia, Thailand, Japan and Clark in the Philippines.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.