We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

PRINCIPAL RESPONSIBILITIES:
(Including but not limited to)

• Data extraction & manipulation
• Preparation of data to be fed into the dialer and correspondence systems
• Develop and prepare statistical analysis and reporting on a wide array of data across Consumer Finance, including:-
• CF Operational Reporting
• Performance KPI’s
• Team Dashboard Reporting
• Quality Monitoring Reporting
• Examine & communicate trends from reports
• Develop, establish & maintain standardized reporting across Consumer Finance
• Develop and maintain mail merge templates
• Identify & recommend solutions for data and process issues
• Preparation of month-end reporting within required deadlines
• Provide support to the Supervisor including adhoc tasks & assignments as required
• All other reasonable duties as requested or required on occasion.
• Display a Count On Me! service to all internal and external parties.
• Display innovation through inspiring, creating and improving processes and products.
• Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
• Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.

KEY POSITION CRITERIA:

• Absolute attention to detail
• An understanding of the regulatory credit risk framework under National Consumer Credit Protection Act 2009 (NCCP), Anti-Money Laundering (AML), Privacy Act Australia and New Zealand (Privacy) and Debt Collections. Annual Training will be provided.
• Results orientated in areas of accurate reporting & problem solving
• Self motivated
• Strong communication skills
• Strong customer service focus
• Self directed to investigate and research trends & patterns
• Exceptional organizational & time management skills
• Uses sound analytical reasoning when problem solving
• Quick learner
• Positive attitude
• Advanced knowledge of Microsoft Excel and Word required
• Intermediate knowledge of Microsoft Access preferable
• Previous work with Tableau or Rstudio preferable

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.