Water, Sport, Sports, Boat, Transportation, Vehicle, Swimming, Diving, Diver, Outdoors

Inhouse Resort Host Marketing

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Inhouse Resort Host Marketing

  • Wisma Staco, 12th Floor, Jakarta, Jakarta Raya, Indonesia, 12870
  • In House Marketing
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

PRIMARY OBJECTIVES:

The In-House Resort Host occupies a location at the Resort or outside the Resort and is responsible for selling tourist attractions and excursions and invite customers who meet our pre-determined qualification criteria to attend a Wyndham presentation in exchange for a gift.

The In-House Resort Host receives a set rate per tour for each qualified prospect that tours and bonuses paid on the number of tours.

PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)

  • Sell and promote tourist attraction and excursions

  • Invite pre-determined qualified customers to attend a Wyndham presentation

  • Deal with all customer queries – face to face and on the phone

  • Keep product and brand knowledge up to date

  • Take and deal with telephone enquiries

  • Fill in client information form on the computer system

  • Specify terms and conditions of bookings

  • Take payments and receipt tickets

  • Daily adhoc duties as required

  • Book qualified tours in accordance with set guidelines

  • Deliver required number of qualified tours to the sales site

  • Provide excellent customer service to all guests

  • Identify opportunities that are on the horizon and put together plans to capitalize on them

  • Bring fresh and new ideas to management that would be cost and/or time effective

  • Receive and handle rejections from prospects in a courteous and professional manner

  • Turn a negative response into opportunities which can be capitalized on

  • Support the Company’s sales and marketing programs and strategies

  • Display a positive, courteous and respectful attitude towards the Company and team members

  • Attain all required government licenses and registrations within defined time periods

  • Stay current with required governmental requirements, work permits, etc.

  • Display a HEART service to all internal and external parties. 

  • Display innovation through inspiring, creating and improving processes and product.

KEY POSITION CRITERIA (include but not limited to):

  • Excellent customer service and selling skills

  • Flexibility to changing products, targets, markets and customer preferences

  • Strong values of customer service and integrity

  • Positive, enthusiastic and outgoing attitude

  • Excellent communication and listening skills

  • Self-motivated, and goal driven with high propensity to succeed

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-44159

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